Senior Manager Internal Audit

The Company

VEON is a Nasdaq-listed global digital operator that serves nearly 160m customers with connectivity a total base of 110 million monthly active users with digital services in some of the world’s most exciting frontier markets. Operating across six countries that are home to nearly 520 million people, in other words more than 7% of the world’s population, VEON transforms lives through technology-driven services that empower individuals and drive economic growth.

With VEON’s Digital Operator 1440 vision and strategy, VEON Group companies redefine the engagement that telecom operators have with their customers, providing the best digital experience to customers up to 1440 minutes in a day. We transform not only the daily experience of the final users, but also support the growth of enterprises and industries as a whole by using cutting-edge technologies in AI, big-data and cloud services to serve our business customers .

This is all underpinned by a commitment to sustainability, ensuring VEON’s operations are run safely and ethically while fostering digital entrepreneurship and greater digital skills and literacy in the communities in which VEON operates. VEON’s values-based approach works to strengthen trust by building a responsible and sustainable business that benefits customers, employees, communities, and shareholders.

VEON’s international leadership team is drawn from experienced executives from around the world and has been led by CEO Kaan Terzioğlu since July 2021.

Position Summary

• The Senior Manager Internal Audit / Director (hereafter: HQ Senior Manager) is responsible for supporting our Operational Companies (OpCo’s) with the implementation of the Group Internal Audit Strategy, organization, and management of the internal audit function and the Group wide transformation projects.
• The HQ Senior Manager independently and objectively assesses the reliability and effectiveness of risk management, internal control and corporate governance while creating value to the business; the HQ Senior Manager is part of the Group Professional Practice team and is involved in performing Quality Assurance Reviews over the Internal Audit reports.
• Also, ensures Internal Audit stakeholder satisfaction by delivering high-quality Internal Audit Reports while applying the Group Internal Audit Methodology, “The International Professional Practices Framework (IPPF) – Standards and Guidance” adopted by the Institute of Internal Auditors (IIA), VEON Group IA Charter, Group policies, procedures, guidelines and meeting the targets established by annual key performance indicators (KPIs).
• The HQ Senior Manager reports to the VEON Group Head of Internal Audit. The role will require managing relationships with key stakeholders and acting as a trusted advisor to Management.
• The role requires responsibility for the timely delivery of the QA and other activities in line with the set quality criteria and in alignment with relevant stakeholders.
  
  

Key Responsibilities

• Strategy and Planning
• Ensures alignment with the “The International Professional Practices Framework (IPPF) Standards and Guidance” adopted by the IIA, Group IA Charter, Group policies, procedures, and guidelines around Internal Audit processes, tools and techniques
• Support the risk assessment(s) and supports the Group Internal Audit team in preparing the annual audit plan addressing emerging risks and global themes
• Ensures and monitors the execution of the audits and their quality in line with the Group’s Internal Audit Methodology by performing QA’s and file reviews
• Seeks for opportunities to increase the efficiency of the audits and apply where possible new tools and systems (e.g., data analytics, audit management tool, issue follow-up tooling)
• Customer Focus
• Actively participates knowledge-sharing sessions and platforms
• Proactively builds strong and effective working relationships with Internal Audit stakeholders. Having regular stakeholder meetings to identify their needs, challenges in the business and identify areas where Internal Audit can create an impact and add value, and manage their expectations. Both in HQ as well as in OpCo’s
• Seeks auditee/client/stakeholder feedback as appropriate and responds appropriately
• Promotes customer-oriented service culture within the audit teams that seek to add value
• At least 15 years of previous work experience in similar (audit) roles
• Previous work experience in leading Internal Audit teams and managing inter-functional projects
• Experienced in team management
• Experience working on senior management level
• Experience in leading/supporting IIA’s External Quality Assessments
• Experience working with an international company
• Telecom industry experience is highly desirable
• Master/bachelor’s degree in Economics, Business or Accounting.
• Excellent written and verbal communication skills in English
• Internal Audit or related field certification is a must (ACA, CIA, CMA, CPA, ACCA). IT Audit qualification (ISACA) is desirable
• Willingness to travel internationally (Amsterdam HQ up to 20%)
• Professional Ethics & Personal Integrity: Acting and communicating honestly and fairly in accordance with IPPF IIA standards, VEON IA Charter, and VEON Code of Conduct (Proficient)
• Personal Skills
• Leadership: Motivating people to act towards achieving a common goal (Proficient);
• People and team management: Developing and managing people (Proficient);
• Strong communication: Communicating with impact (Proficient);
• Persuasion and collaboration: Persuading and motivating others through collaboration and cooperation (Proficient);
• Critical thinking: Applying business intelligence and problem-solving techniques (Proficient)
• Professional Expertise
• Delivering results: Delivering internal audit engagements (Proficient);
• Business acumen and understanding: Maintaining expertise of the industry practices and organizational factors (Proficient);
• GRC understanding: Applying a thorough understanding of governance, risk and control (Proficient);
• Customer focus: Act from a business perspective (Proficient);
• Competencies Required
• Decision Making: Makes good and timely decisions that keep the organization moving forward.
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
• Ensures accountability: Holds self and others accountable to meet commitments.
• Manages Conflict: Handles conflict situations effectively, with a minimum of noise.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• People Management and Stakeholder management skills
• Exceptional attention to detail, whilst maintaining big picture perspective
  
  

VEON Values

• Customer obsessed:
• We have a passion for our customers – they are at the heart of everything we do.
• We are able to make difficult decisions when we know it’s in our customers’ best interests.
• We keep an eye on our competitors but it’s our customers who are always front of mind.
• We are driven by our customer insight – all our digital innovations are borne out of customer need.
• Entrepreneurial:
• We have an ownership mentality, demonstrating passion and taking responsibility of the business as if it were our own.
• We’re agile and dynamic. We like to push boundaries and explore what’s possible – we are not held back by a fear of failure.
• We take smart risks, but only when it’s in our customers’ best interests.
• We lead by example – we do what we say we’re going to do.
• Innovative:
• We never stop. We’re always moving, looking for the next disruptive digital ideas. We’re adventurous and excited about trying something new.
• We’re quick to bring new digital products and services to market, always driven by a clear customer need.
• We don’t follow the status quo, we are passionate about creating our own path.
• Collaborative:
• We bring people together, united by our passion for our customers.
• We work with – not against – each other and we cherish the time of others.
• We don’t look to blame, we look for solutions to problems.
• We partner with others – both internally and externally - in order to achieve more.
• Truthful:
• We are open, honest and demonstrate integrity in all our dealings – both internally and externally.
• We’re trustworthy, keeping our promises, admitting our mistakes – whether it’s to customers, peers, leadership or shareholders.
• We are focused on upholding the highest level of ethics at all times. We set clear expectations and clearly communicate feedback.
  
  

More About Us

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Do you want to be part of a team that serves over 160 million customers across 6 dynamic markets? Do you want to pioneer new experiences for hundreds of millions in emerging economies? Do you feel at home working in a truly diverse and inclusive environment? We are VEON, a global digital operator and we scale new heights never thought possible.

Our DE&I Vision Is

Creating an Inclusive World for All – Inside and Beyond VEON

We aspire to create an Inclusive world for all by providing Equal voice and representation, driving growth with diverse and inclusive teams, that create products that serve Diverse needs of our customers across all dimensions of life from connectivity to digital financial inclusion, education, health and entertainment, and creating value for our people, our partners, and communities.