Senior Manager Stakeholder Management

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project

Luxury masterplan development consisting of the best-in-class hospitality/hotels, residences and retail assets. Long term multi-year project and an opportunity to work on something still early in the project lifecycle seeing it through into delivery phases and beyond.

Safety First - Going Home Safe And Well

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• You will be an advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and compliance standards for the design resources you manage.
• You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.
  
  

Client Focus - Deliver On Our Promise

• Manages and oversees the implementation and delivery of a range of stakeholder management services to support commissions and provides line management leadership and guidance for others within the assigned hub as required.
• Accountable for supporting specialist function(s) within the stakeholder management service on assigned commission(s).
• Creates/designs effective implementation of stakeholder management framework(s)/strategy(s) on assigned commission(s).
• Manages and directs clients, consultants, contractors and project team on assigned commission(s) on all relevant stakeholder management service matters.
• Partners with clients to manage and meet expectations and build strong professional relationships.
• Provides comprehensive advice to the project team in the administration of relevant stakeholder & communications standards, process and tools, including managing risks, issues and reporting to achieve key objectives and the escalation of performance and management issues.
• Facilitates and supports periodic reporting and structured governance and performance meetings.
• Accountable and responsible for developing functional management strategies, plans, processes and tools and tracking progress against KPIs.
• Works with the stakeholder & communications service director and/or project manager to recognise actions, recognise opportunities and mitigate risks and issues.
• Ensures all activities/operations are carried out in line with Mace control centre, client requirements and prevailing regulation, policy and legislation.
• Provides line management to more junior resources and other project staff as required.
• Utilises expertise to mentor and assist the personal and career development of junior staff team members.
• Leads the integration of the function with all relevant disciplines.
• Supports the HUB stakeholder & communications and project controls director with resourcing and recruitment for the assigned commission.
• Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.
  
  

Integrity - Always Do The Right Thing

• You will implement and execute the design management system, processes and protocols to meet statutory, legal, and contractual requirements.
• You will support the long-term development of strategy for a function or business unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.
  
  

Create Opportunity - For Our People To Excel

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the centres of excellence, mace way control centre and knowledge hub.
• You will use your network to support business development and work winning activities.
  
  

You’ll Need To Have

• Experience working in the United Arab Emirates is essential for client approval.
• Experience of effective leadership on complex construction projects.
• Experience of setting up effective functional management/assurance frameworks/strategies.
• Comprehensive knowledge of functional tools, techniques and software.
• Ability to manage activities with significant uncertainty of solution or outcome.
  
  

You’ll Also Need

• Extensive experience (or equivalent) supporting the delivery of a stakeholder & communications services within the construction sector and/or management consultancy.
• Progress towards achievement of chartered status (or equivalent) and/or membership of professional a relevant professional institution e.g. association of project managers.
  
  

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.