Senior Operations Specialist

IBC Group - International Blockchain Consulting


Date: 2 hours ago
City: Dubai
Contract type: Full time
Remote
IBC Group is a leading advisory firm, committed to providing innovative solutions and insights in various industries. We are seeking a highly skilled Senior Operations Specialist to join our dynamic team. Preferably, the candidate will have a background in cryptocurrency to further enhance our operations in this rapidly evolving sector.

Key Responsibilities:

  • Operations Management: Oversee and optimize daily operations to ensure efficiency and effectiveness.
  • Sales Pipeline Management:
    • Oversee the sales pipeline from lead generation to closing deals, ensuring high conversion rates.
    • Analyze and optimize the sales process to improve efficiency and productivity
    • Manage a team of sales representatives to ensure pipeline targets are met.
    • CRM Expertise: Utilize and manage CRM software such as HubSpot, Salesforce, Airtable, Zoho CRM, and Pipedrive to enhance operational capabilities
    • Strategic Planning: Develop and implement strategies to support business objectives.
    • Team Leadership: Lead and mentor the operations team to foster a high-performance culture.
    • Project Management: Manage cross-functional projects to ensure timely delivery and adherence to standards.
    • Data Analysis: Analyze operational data to drive strategic decisions.
    • Compliance: Ensure adherence to industry regulations and company policies.


    Qualifications:

    • Proven experience as a Senior Operations Specialist or in a similar role.
    • Extensive experience in managing sales pipelines and CRM software like HubSpot, Salesforce, Airtable, Zoho CRM, and Pipedrive.
    • Strong understanding of operational processes and best practices.
    • Excellent analytical, problem-solving, and leadership skills.
    • Proficiency in project management tools (e.g., Asana, Trello, Jira, Microsoft Project, Monday.com).
    • Proficiency in data analysis tools (e.g., Microsoft Excel, Google Analytics, Tableau, Power BI, SQL).
    • Experience in cryptocurrency and blockchain technology.
    • Familiarity with regulatory requirements in the crypto space.


    What We Offer:

    • Competitive Compensation.
    • Opportunity to work with a leading firm in the cryptocurrency industry.
    • Flexible working hours and remote work.
    • Collaborative and innovative work environment.
    • Opportunities for professional growth and development.

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