Senior Regional Director, Professional Services – Middle East and Africa

What Make Us, Us.

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

SimCorp EMEA Professional Services is seeking to strengthen his team with a Regional Senior Director to lead our growing Professional Services in the Middle East & Africa market. This position is pivotal in achieving our growth objectives and maintaining our commitment to excellence in service delivery. Key responsibilities include:

• Drive Revenue Growth: Lead commercial discussions for Consulting, in collaboration with the Customer Success and Sales team to ensure a solid Order Inflow for Professional Services. The role demands a tactical approach to commercial activities.
• Team Leadership: Oversee a team of consultants and managers (organized into Service Lines), with the goal to develop consultants to steadily deliver value to our customers.
• Project Oversight: Ensure the successful delivery of projects across the region by representing Professional Services at governance instances and serving as a local point of escalation.
  
  

What You Will Be Responsible For

Commercial Excellence

• Drive the business with new and existing clients together with the Customer Success team (CSM) and Sales teams within the region.
• Lead pre and post sales discussions, presenting key implementation methodology and best practices.
• Develop, implement and maintain profitable consulting services across the region.
• Deliver on financial and operational KPI's (e.g. PS revenue/EBIT and NPS targets). Balance efficiency, effectiveness and quality/satisfaction.
• Develop strategic clients and engagements in close collaboration with CSM & Sales team.
• Contribute to global initiatives to improve efficiency and grow services revenue.
  
  

Delivery Excellence

• Align resourcing and utilization targets with the needs of the market unit.
• Drive effective implementations, ensuring the teams are able to meet project deliverables on time, on scope and within budget.
• Participate on steering groups as sponsor for large complex project.
• Overall accountability for all market unit consulting engagements including quality of project documentation e.g. Statements of Work.
• Serve as the primary contact point for the Global Delivery Excellence function.
  
  

Service Line

• The cornerstone in building our employees and creating values for our clients will continue to be the service lines in Consulting. Overall responsibility for making sure this is the mindset in every execution also is part of the role
• Support building Standard Platform Champions, knowledge sharing and contribution to the EMEA and SimCorp service line communities
  
  

People Development and Management

• Recruit, retain and develop key talent across Region together with the Practice Managers.
• Set clear direction, coach, mentor and provide career guidance to Practice Manager and your own team of employees
• Build and manage resourcing and utilization targets according to local market needs and contribute to the EMEA Resource Management process.
  
  

Strategy Development and Execution

• In collaboration with the full EMEA Consulting TMT team
• Guides the Consulting services strategy across the Middle East and Africa regions.
• Being part of the Regional management team in the Middle East and Africa regions and leading the unit as member of this team
  
  

What We Value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• 10+ years of relevant experience leading a team delivering projects within a financial institution, or a consulting company working in financial markets or a software and services vendor.
• Clear commercial focus in shaping deals that benefits SimCorp as well as the clients
• Experienced analytical background from either technical or a commercial education/work experience.
• Experienced in managing a consulting practice including having both business and fiscal responsibilities in the form of P/L.
• Skilled communicator with positive results in establishing good relationships with employees, peers, and customers.
• Good at relationship building and service minded when communicating with new and existing clients.
• Experienced workforce manager and motivating supervisor who guides the team in the transition to a practice-based model
• Fluent in English, Arabic will be highly appreciated
  
  

Benefits

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer a tailored approach to professional development to support the direction you want to take.

NEXT STEP

Please send us your application in English via our career site as soon as possible, we process incoming applications continually.Please apply before the April 18th. Note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Azeta GUITI, Lead Talent Acquisition Partner. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

Who We Are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.