Senior Relationship Manager - Non Banking Financial Institutions - Commodities & Trade

Job Description

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About The Business Area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our International Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking

In This Role, Your Key Responsibilities Include

New Client Acquisition

Acquire new clients, conduct financial analysis and submit accurate credit applications while ensuring an excellent on-boarding experience in order to achieve assigned acquisition targets and achieve the desired growth in portfolios

Portfolio Management

Offer existing clients new solutions, enrol clients for alternate channels and value added services in order to increase transaction volumes and grow the assigned portfolio

Relationship Management

Review client dossiers to ensure capture current and future needs, identify and respond to customers’ requirements to ensure complaints are resolved within agreed turnaround times (TATs) to build and maintain long-term relationships

Risk Management

Conduct client visits, understand and report on risk profile and highlight/update approving authorities with any changes in order to enable necessary action to be taken

Financial Analysis and Credit Assessment

Conduct analysis on clients’ financial health and needs as well as their industries/markets on regular basis in order to identify lending, selling, and cross-selling opportunities and improve ADCB’s profitability

Conduct credit assessments/appraisals and coordinate the processing of approved credit requests for new clients to ensure a quality and timely credit utilisation process

Cross Selling

Cross-sell various products of ADCB’s portfolio such as corporate finance, project and structured finance, transaction services, debt markets, treasury and Islamic Banking products to existing client based on their requirements in order to contribute to the increase in product penetration and wallet share of the existing clients

People Management

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Policies, Processes, Systems and Procedures

Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

Continuous Improvement

Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

What We Offer

• Competitive Salary: The indicative pay range for this role is AED 37,500 – AED 55,000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
  
  

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Skills

The ideal candidate should have the following experience:

• At least 7 years of experience in banking, managing relationships and a portfolio of Non Banking Financial Institutions - Commodities & Trade
• Bachelor’s Degree in Business, Accounting or Finance
• Balance Sheet Analysis
• Key Financial Ratios
  
  

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