Senior Sales Associate
Apparel Group
Date: 4 days ago
City: Dubai
Contract type: Full time

Job Description
Position Objective:
Customer Service:
The ideal Senior Sales Associate in a retail company should have a bachelors degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. A minimum of 3-5 years of previous experience in a sales role is preferred.
Position Objective:
- The position is responsible represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience in addition to perform various operational duties assigned by the store manager or assistant store manager.
Customer Service:
- Greet the customers and assist them in selecting the right product.
- Convert the window shoppers to ultimate buyers.
- Promote the Club Apparel Loyalty Program of the company for repeat sales
- Be a role model for other Sales Associates in terms of Sales Achievement and Service.
- Educate customers about product features, advantage, benefits, materials, and care instructions.
- Maintain a strong knowledge of the product inventory and promotions to effectively communicate with customers.
- Serve Customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank)
- Must be updated about the various brands of the group for suggestive selling to the customers
- Provide guidance, mentorship, and training to entry-level sales associates.
- Become Buddies to newly joined team in the store
- Track completion of learning programs for all in the store
- Lead by example, demonstrate excellent customer service and sales techniques.
- Assist in overseeing daily operations, including opening and closing procedures.
- Monitor entry-level sales associates, providing constructive feedback to enhance sales techniques.
- Collaborate with the store manager to implement and enforce company policies.
- Must be presentable and well-groomed at all the times
- Flexible to work for extended hours during the Sale period
- Must possess up to date product knowledge and ensure minimal stock loss.
- Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
- Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
- Record the inventory inward / outward and maintain the report of the same
- Handle the POS (Point of Sale) / Billing Counter efficiently. Have access to SIOCS, Zebra, Petty Cash etc.
- Tally money in the cash till during the beginning / end of the shifts
- Contribute to inventory management and assist in periodic stock counts.
- Achieve and exceed sales individual targets by actively engaging with customers to understand their needs and preferences.
- Issue receipts / refunds / change to the customers correctly
- Stay informed about the latest fashion trends, designers, and brands carried by the store.
- Process the payments by cash / credit cards / vouchers / automatic debits
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Adhere to SOP & Loss Prevention Policies
- Maintain confidentiality of the sales figures to the outside party
- Replenishes and re-merchandises stocks on the shop floor on an on-going basis in order to ensure maximum range and product availability at all times.
The ideal Senior Sales Associate in a retail company should have a bachelors degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. A minimum of 3-5 years of previous experience in a sales role is preferred.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Commercial Administrator (Industrial Projects)
Vanderlande,
Dubai
8 hours ago
Together, We Make the DifferenceWe are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes products and services for baggage and cargo handling, advanced software for the digitalization of logistics processes, and a comprehensive range of maintenance and support services. Our major clients include renowned airports and airlines around the world.Be part of our Commercial Team...

Associate Principal, Business Development - Middle East (Arabic Speaking)
WillowTree,
Dubai
17 hours ago
Who We AreWelcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.In January 2023, TELUS Digital acquired WillowTree, creating a combined firm...

Public Affairs Associate (UAE National)
Nestlé,
Dubai
1 day ago
Position SummaryJoining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.Public Affairs Associate will play a crucial role in supporting the Government Relations and Sustainability Manager in...
