Senior Service Engineer

Job Title: Senior Service Engineer

Location: Dubai

Salary: AED 6,000 - 7,000

Job Code: 262/001/901

Industry: Swimming Pool & Water Systems Engineering

Job Brief:

A reputed engineering solutions provider is looking for a Senior Service Engineer to manage the execution, maintenance, and service sales of engineering equipment—particularly focusing on swimming pool systems and pumps. The ideal candidate will have hands-on experience in overseeing projects from installation to commissioning, while also developing AMC, retrofit, and replacement opportunities across Dubai and the Northern Emirates. This is a field-focused, client-facing role with strong potential for growth.

Job Responsibilities:

• Lead the installation, commissioning, and maintenance of swimming pool systems and engineering equipment (e.g., pumps, filters).
• Oversee and grow AMC contracts, retrofit, and replacement projects across client sites.
• Conduct regular site inspections to assess work quality, ensure project timelines, and resolve issues.
• Generate new business by engaging with consultants, contractors, end-users, and government entities.
• Manage the full service cycle—from enquiry generation and technical consultation to proposal submission and order processing.
• Prepare quotations, technical submittals, and project documents tailored to customer requirements.
• Coordinate with internal departments (warehouse, assembly, credit control) to ensure timely delivery and execution.
• Maintain and update a robust enquiry and sales pipeline.
• Conduct customer satisfaction surveys and implement improvement initiatives.
• Attend weekly review meetings and submit sales activity reports.
• Ensure all work aligns with company QHSE standards and operational procedures.

Job Requirements:

• Bachelor’s Degree in Mechanical Engineering
• Experience: 5–8 years in a service engineering role, including: Swimming pool system execution and maintenance & Pump operations and service management
• Prior work experience with companies specializing in swimming pool installation and AMC services
• Project estimation for water pumping/sanitation systems
• Strong understanding of pumps, filters, and pool-related components
• Familiarity with MS Office tools for reporting and documentation
• Valid Driving License is mandatory
• Strong client communication and interpersonal skills
• Self-motivated, with the ability to manage site activities independently
• Proven ability to handle technical discussions and close sales