Senior Technical Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to

ELIP M&S Ldr. Middle East India & Africa

Your role and responsibilities

In this role, you will have the opportunity to lead technical expertise assignments of medium complexity. Each day, you will contribute to the development of technical expertise solutions and services. You will also showcase your expertise by participating in the creation of technical expertise business strategy.

The work model for the role is: {onsite)

This role is contributing to the electrification product group in UAE.

You will be mainly accountable for:

Developing technical competency amongst colleagues in specific areas of expertise.

Determining offered solutions and product versions, including the extent of standard and non-standard solution scope to meet medium to high complexity customer requirements.

Leading case management for the resolution of technical issues.

Identifying and imparting relevant training and qualification needs and competency assurance verification requirements.

• Build business relationships and proactively support partners and internal and external customers.
• Develop and maintain strong customer relationships through excellent service and technical knowledge of the customer needs.
• Excellent knowledge in earthing software such as CDEGS, ETAP, etc. with certification.
• In depth knowledge of Electrical standards for grounding.
• Have worked in a similar role for 10 years.
• Collaborates with the sales team of the other ABB divisions in order to maximize the common business opportunities, furthermore you collaborate with the product marketing team to take into the market the right value proposition bringing back relevant market information.
• Keeps CRM and all relevant reporting updated and report back to the Marketing & Sales Manager.
• Able to provide accurate Demand Order and Revenue forecasts
• In depth knowledge of AutoCAD, BIM & Navisworks knowledge, reading and understanding architectural layouts, sections and elevations.
• Live ABB’s core values of safety and integrity, which means taking responsibility for own actions while caring for the colleagues and the business.
  
  
  

Qualifications For The Role

• Minimum 10 years of experience in earthing, lightning protection & surge protection with excellent technical & sales knowledge in Gulf Countries.
• Sound knowledge of the Earthing, Lightning & Surge Protection system.
• A collaborative, solutions-oriented approach
• Work cohesively with the team to maximize output.
• Passion for solutions and applications.
• Comfortable defining pricing positioning.
• Electrical Engineering background.
• Willingness to travel when needed.
• Excellent presentation and communication skills.
• Good organization skills.
• Problem solving and analytical skills.
• Knowledge in earthing software
• Comfortable using a CRM system
• Good knowledge in Microsoft Office 365
  
  
  

Benefits

• Retirement plan
  
  

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory