Senior UX Researcher

ADIB - Abu Dhabi Islamic Bank


Date: 1 week ago
City: Abu Dhabi
Contract type: Full time


Role: Senior UX Researcher

Location: Abu Dhabi

Role Purpose:
  • Senior UX Researcher primary role is to provide support to the design team for customer research and testing activities of digital products and services.
  • S/he will be working with a diverse team of Product Owners, Engineers and Designers to create, deliver, and test digital banking products.


Key Accountabilities of the role:
  • Organise customer recruitment and interview/workshop scheduling activities.
  • Follow up with interview/workshop participants on attendance. Perform qualitative and quantitative research e.g. ethnographic field studies, focus groups, interviews, customer testing, competitive benchmarking, customer surveys and questionnaires.
  • Synthesize research findings into meaning full reports and outcomes.
  • Organise and manage notetaking during research interviews.


Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
  • Experience in working at consumer-focused product companies delivering extraordinary user experiences.
  • The ability to direct, drive, and evolve research project inside and ever growing and experimenting environment.
  • Excellent communication skills in English (Arabic is a plus) together with analytical thinking and problem-solving.
  • Capability. Able to breakdown and simplify complex problems and being confident at presenting to a mixed audience of different levels in the organization
  • A user-focused design mentality. Experienced in acquiring user feedback, whether it is, conducting usability studies, performing user research, or A/B tests
  • Experienced working in a dynamic design process where we let quantitative and qualitative customer data guide our designs
  • Strong time management skills and the ability to be self-direct and prioritize
  • A curiosity to learn and a willingness to be adapt as new and different challenges constantly emerge


Previous experience:

  • 3+ years of experience in product/interaction design research in a consumer-focused organisation
  • At a minimum bachelor’s degree in design, Human-Computer Interaction, or a related field.
  • Operational experience in prioritization and time-management
  • Excellent written and verbal communication skills in English (Arabic is a plus)
  • Knowledge of MS Office. Additional knowledge of design research tools is a plus (Dovetail, Lookback)
  • Self-driven personality with proactive attitude and ability to maintain a structured working style




How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Installation Analysis Engineer (Pipeline)

Global Projects Services AG, Abu Dhabi
17 hours ago
Company: SaipemProject: NFPS3Location: UAE- Abu DhabiJob Title: Installation Analysis Engineer (Pipeline)About UsSaipem is a global leader in engineering, procurement, construction, and installation services for the energy industry. With a strong track record of successful projects and a commitment to excellence, we strive to deliver innovative solutions to our clients.Job MissionDevelop with the lead the specific knowledge of main hydrodynamic &...

Orthopaedic Surgery Specialist

NMC Healthcare, Abu Dhabi
1 day ago
GENERAL RESPONSIBILITIES:a) Give the best possible care to patients in the Medical Centre and ensure that a high professional standard of care consistent with the resources available is provided to all patients.b) Abide by the rules of the Department & Section.c) Observe ethical standards compatible with of contemporary medical practice.d) Provide and maintain medical, and health professional education and continuing...

Senior Fleet Officer (Emirati Talent)

HALCON, Abu Dhabi
1 day ago
About HALCONHALCON is a regional and international leader that offers next-generation Weapons Systems and Robotics Expertise to meet the challenges of a rapidly changing world. HALCON has developed in-house expertise across the entire value chain for gravity-release bomb guidance systems. This includes design, development, testing, manufacturing and assembly. Our end-to-end capabilities ensure exceptional quality and competitive pricing. As well, we...