Senior Waiter/ess - Shimmers - Jumeirah Mina Al Salam

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.  

Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An opportunity has arisen for a Senior Waiter/ess to join the Shimmers team in Jumeirah Mina Al Salam. The main duties and responsibilities of this role:

• Greet and seat guests warmly, answer menu inquiries, and explain ingredients, cooking methods, and allergy-related information.
• Present daily specials and promotions, recommend food and beverages, and take accurate orders, including special requests.
• Manage cashiering tasks using the MICROS system, process various payment methods, and generate accurate guest bills.
• Oversee section operations, collect guest feedback, and assist with guest inquiries or calls when needed.
• Coordinate with kitchen and bar teams to fulfil and expedite orders efficiently.
• Maintain cleanliness, prepare service areas, follow hygiene standards, and support smooth service flow while upholding Jumeirah excellence.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
• Experience working in a multi-cultural environment.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.