Service Account Manager - #49025

Danfoss


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Requisition ID: 38151 Job Location(s): Dubai, AE

Job Description

Are you excited about joining a dynamic, lively team that's steadily expanding? As a Service Sales Enabler in Power Electronics, you'll be crucial in supporting and empowering our sales team and partners to boost revenue growth in our Lifecycle Business. Your role will involve ensuring that all necessary resources, both internal and external, are fully equipped to sell our services effectively. This position will be based in Dubai, UAE.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

  • Collaborate with sales and Business Unit Leadership to develop and implement a sales enablement strategy aligned with BU goals and sales objectives,
  • Provide the sales team with the resources they need to close more deals (Develop sales enablement content, including sales presentations, help in quoting, case stories, sales scripts, competitive materials and knowledge, to support the sales team and partners throughout the sales cycle of Lifecycle service products),
  • Proactively identify opportunities, develop, and drive prioritized Lifecycle Services initiatives in alignment with the strategy in the country and the Business Unit,
  • Establish and maintain strong, long-lasting client relationships with key end-customers, and serve as lead point of contact for all account management matters with them,
  • Negotiate Service Contracts and close agreements to grow Lifecycle Business,
  • Clearly communicate the process of monthly/ quarterly activities to all stakeholders,
  • Develop business with existing and new customers and identify areas of improvements to meet the sales targets,
  • Support and collaborate with frontline Sales (Danfoss own and Partner) with service business and product knowledge (identify gaps, create training sessions, workshops on sales methodologies, product knowledge, objection handling, and service sales initiatives to enhance capabilities of sales team and partners),
  • PLAN actions for the agreed strategic initiatives, DO, execute actions, or support the execution, CHECK, the expected outcome and success,
  • Provide feedback about the service portfolio and needed enhancements.

Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

The ideal candidate possesses these skills.

  • Bachelor’s degree in engineering & MBA is plus,
  • Experience in related field of service Lifecycle business,
  • At least 5 years of experience in VFD`s (variable frequency drives),
  • Knowledge of PCL and SCADA/HMI systems are preferred,
  • Ability to work with high voltage electrical systems,
  • Experience with calibration devices and field metering equipment,
  • Excellent communication and interpersonal skills,
  • Analytical mindset with the ability to interpret sales data and metrics to drive performance improvements,
  • Strong problem-solving skills and ability to think strategically to overcome sales challenges,
  • Fluent in English is a must Arabic is a plus.

Employee Benefits

We are excited to offer you the following benefits with your employment:

  • Bonus system
  • Personal insurance
  • Communication package
  • Opportunity to join Employee Resource Groups
  • State of the art virtual work environment
  • Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.


Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.


Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

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