Service Advisor - Car showroom
ALBA CORP
Date: 14 hours ago
City: Dubai
Salary:
AED 6,000
-
AED 10,000
per month
Contract type: Full time

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish.
This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we’d love to hear from you.
Customer Interaction & Service Coordination
Salary Range: 6,000 – 10,000 AED (base salary plus commission)
Type: Full-time, on-site position.
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us?
Be the face of a premium automotive brand and create standout customer experiences.
Work with a passionate team in a high-performance showroom environment.
Develop your skills in service coordination, sales, and client relations.
Enjoy a competitive salary package with performance-based rewards.
Ready to deliver exceptional service in the automotive industry? Apply now with your CV highlighting relevant experience.
This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we’d love to hear from you.
Customer Interaction & Service Coordination
- Greet customers and assess their service needs with professionalism and attention to detail.
- Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently.
- Coordinate with the workshop team to ensure timely service completion and status updates.
- Handle customer inquiries, concerns, and complaints with a solution-oriented approach.
- Upsell additional services, maintenance packages, and accessories where applicable.
- Maintain detailed and organized records of service transactions, warranty claims, and follow-ups.
- Assist in daily showroom operations and support the sales team as needed.
- Ensure service quality and customer satisfaction standards are consistently met.
- Minimum 2 years of experience in a Service Advisor or customer-facing automotive role.
- Strong communication and interpersonal skills; fluency in English required (Arabic is a plus).
- Proficient in multitasking, coordination, and time management.
- Knowledge of automotive brands, service processes, and basic technical terminology.
- Familiarity with CRM tools or automotive service software is a plus.
- Customer-centric, sales-oriented, and proactive in problem-solving.
Salary Range: 6,000 – 10,000 AED (base salary plus commission)
- Work Visa sponsorship
- Medical Insurance (as per UAE law)
- Training and development support
- Performance-based incentives
Type: Full-time, on-site position.
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us?
Be the face of a premium automotive brand and create standout customer experiences.
Work with a passionate team in a high-performance showroom environment.
Develop your skills in service coordination, sales, and client relations.
Enjoy a competitive salary package with performance-based rewards.
Ready to deliver exceptional service in the automotive industry? Apply now with your CV highlighting relevant experience.
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