Service Advisor - Car showroom

ALBA CORP


Date: 2 weeks ago
City: Dubai
Salary: AED 6,000 - AED 10,000 per month
Contract type: Full time
We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish.

This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we’d love to hear from you.

Customer Interaction & Service Coordination

  • Greet customers and assess their service needs with professionalism and attention to detail.
  • Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently.
  • Coordinate with the workshop team to ensure timely service completion and status updates.
  • Handle customer inquiries, concerns, and complaints with a solution-oriented approach.

Sales Support & Documentation

  • Upsell additional services, maintenance packages, and accessories where applicable.
  • Maintain detailed and organized records of service transactions, warranty claims, and follow-ups.
  • Assist in daily showroom operations and support the sales team as needed.
  • Ensure service quality and customer satisfaction standards are consistently met.

Requirements

  • Minimum 2 years of experience in a Service Advisor or customer-facing automotive role.
  • Strong communication and interpersonal skills; fluency in English required (Arabic is a plus).
  • Proficient in multitasking, coordination, and time management.
  • Knowledge of automotive brands, service processes, and basic technical terminology.
  • Familiarity with CRM tools or automotive service software is a plus.
  • Customer-centric, sales-oriented, and proactive in problem-solving.

Salary & Benefits

Salary Range: 6,000 – 10,000 AED (base salary plus commission)

  • Work Visa sponsorship
  • Medical Insurance (as per UAE law)
  • Training and development support
  • Performance-based incentives

Work Arrangement

Type: Full-time, on-site position.

Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us?

Be the face of a premium automotive brand and create standout customer experiences.

Work with a passionate team in a high-performance showroom environment.

Develop your skills in service coordination, sales, and client relations.

Enjoy a competitive salary package with performance-based rewards.

Ready to deliver exceptional service in the automotive industry? Apply now with your CV highlighting relevant experience.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Project Manager

Hexagon Asset Lifecycle Intelligence, Dubai
8 hours ago
ResponsibilitiesHexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Project Manager.In this position, individuals coordinate all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of enterprise software systems, system integration, or consulting projects or engagements.Responsibilities IncludeTypically involves extensive interaction with pre-sales, sales, the product center, finance, and other members...

Commercial Finance Business Manager

dentsu, Dubai
14 hours ago
The purpose of this role is to provide financial advice and guidance to the business leaders of a large profit centre within a market in support of the achievement of revenue, profit and/or margin targets.Job Title:Commercial Finance Business ManagerJob Description:Job Description:Partners with senior management and the FD and supplies them with the timely analysis, intelligence, insight, challenge and recommendations they...

Communication Intern

Louis Vuitton, Dubai
21 hours ago
About The JobLouis Vuitton Middle East is seeking a dynamic and highly motivated Communication Intern to join our team. We are looking for a proactive candidate with a strong aptitude for learning and the ability to thrive in a fast-paced, ever-changing environment.Job responsibilities SHOWROOM MANAGEMENT Manage regular new sample deliveries to the PR showroom. 2) SAMPLE REQUESTS Manage requests for...