Service Care Technician (Watchmaker), Dubai

Bvlgari


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Position

Mission

Perform Effective and efficient repairs to the relevant product category in line with Bvlgari Service Care Standards respecting cost, quality and lead time objectives

PROFILE

  • Perform technical repairs to the assigned product category: dismounting, reconditioning, component exchange, polishing, cleaning, and reassembling (encasing), quality check
  • Able to work autonomously in a team or independently.
  • Define the authenticity and reparability of the product and provide technical evaluation, including the definition of the spare parts needed
  • Register repair data (e.g. cost estimate, spare parts needed) and track/update the repair process status in the relevant system (where applicable)
  • Give Contribution in evaluating the type of repair/ technical intervention to be performed.
  • Cooperate with the Head Of / Supervisor in regards with all the relevant repairs.
  • Deliver all the assigned repairs as per the schedule provided by the Supervisor.
  • Experience working on SAP system is a plus.
  • Ability to perform movement overhaul of Automatic and Quartz movements.

Technical Skills

  • Knowledge of manufacturing and repair processes for the assigned product category
  • Knowledge of repair techniques and tools for the assigned product category
  • Knowledge of product structure and materials

Soft Skills

  • Customer Orientation
  • Excellence Orientation
  • Operational Effectiveness
  • Role Competencies

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