Service Designer

Overview

Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.

At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.

As a Service Designer at Analog, you’ll be at the forefront of shaping how our products and platforms integrate into real-world contexts. You’ll bridge the gap between strategy and execution, designing services that are intuitive, inclusive, and deeply human-centered. You’ll work closely with product managers, researchers, engineers, and fellow designers to create service blueprints, design user flows, and align touchpoints across digital and physical environments.

Responsibilities

• Design Connected Experiences Craft seamless, end-to-end service experiences that integrate digital, physical, and human interactions.
• Shape Systems and Journeys Develop user journeys, service blueprints, ecosystem maps, and flows that inform and inspire our product and engineering teams.
• Translate Vision into Reality Design intuitive, user-friendly interfaces that simplify complex systems and enhance usability.
• Collaborate Across Disciplines Partner with researchers, engineers, product managers, and fellow designers to bring ideas from concept to launch.
• Prototype and Iterate Bring concepts to life with prototypes—ranging from rough sketches to polished mockups—and validate through testing.
• Learn and Evolve Stay curious, observe emerging patterns, and continually push the boundaries of what’s possible in service design.
  
  

Qualifications

• Experience : 5 years
• Systems Thinking You naturally spot patterns and relationships others overlook, bringing clarity and structure to complex challenges.
• Human-Centered Mindset People are always your starting point—you design with empathy, grounded in real needs, behaviors, and environments.
• Strategic and Hands-On You're equally at ease shaping big-picture strategy and diving into the fine details of interface design.
• UX/UI Expertise You craft clean, intuitive digital experiences with a strong grasp of both user experience and interface design principles.
• Effective Communicator You articulate your ideas clearly, tell compelling stories about your work, and collaborate with ease across teams.
  
  

Preferred Superpowers

• Experience designing multi-channel services
• Familiarity with spatial computing or mixed reality
• Skill in visualizing service blueprints and ecosystems
• Comfortable running workshops and co-design sessions
  
  

What Working At Analog Offers

• Culture: A collaborative, globally minded team building the future of physical intelligence. We value curiosity, courage, and creativity, and we’re united by a belief that technology should amplify human potential rather than replace it.
• Impact: The opportunity to work on projects with national and global significance, from adaptive cities and resilient infrastructure to next generation sports, entertainment, healthcare, and energy. Every product you help build contributes to shaping a safer, smarter, more human centered world.
• Growth: Outstanding opportunities for learning and career development. You’ll collaborate with leaders across AI, robotics, mixed reality, and systems engineering, while working on industry first, frontier scale solutions.
• Rewards: A competitive compensation package with healthcare, education support, and generous leave benefits, reflecting the high value we place on our people and their families.