Solution Architect (MDI/BMDI)

This job is with Oracle, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

As a Solution Architect on the Support Services Organization aligned with Client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Cerner technologies, you will prioritize, plan, and deliver solution specific projects both independently and in a collaborative and fast-paced team environment.

You will use your troubleshooting skills to preform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.

You will also use your solution expertise to bring about Cerner’s innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.

Your ultimate goal is incident resolution, application maintenance and also to provide tangible and measurable value outcomes that improves care delivery.

Basic Qualifications

• Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience
• Experience working with CareAware iBus solutions and Foreign System Interfaces, at least 5 years
• Software implementation work experience, at least 3 years
• Health care information technology work, at least 3 years
• Customer service experience, at least 1 year
• Fluent in English
  
  

Preferred Qualifications

• Experience working with Cerner Millennium
• Experience working with Medical Device Interface, Bedside Medical Device Interfaces
  
  

Experience working in Support or Application Managed Services organization

Career Level - IC2

Expectations

• Willing to work 100% from the client site (Abu Dhabi)
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
• Perform other responsibilities as assigned
• Troubleshoot and investigate issues reported by the client
• Implement changes requested by the client
• Willing to expand solution skillsets (Cross solution knowledge)
• Urge to be proactive in resolving issues and implementing new features and functionalities
  
  

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

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Disclaimer

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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