Solutions Lead (ATC) – Dubai

NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job Purpose/Overview

A key role within NATS international business, focused on shaping winning solutions and delivering for global customers. This role will work across the opportunity lifecycle — supporting in early engagement, crafting compelling, customer-focused offerings that align with NATS’ strategic goals. The role combines ATM expertise, strategic insight, and commercial acumen to drive growth in international markets.

Duties Include

• Lead the development of innovative, competitive and deliverable technical and operational solutions for international opportunities, with a strong focus on shaping compelling customer value propositions
• Translate customer needs and requirements into clearly defined solutions, ensuring alignment with NATS’ capabilities, commercial strategy, and risk appetite
• Ensure solutions are compliant with NATS Business Winning and Approvals Process
• Work collaboratively with Sales, Bidding, and Delivery teams to develop persuasive proposal content, including executive summaries, technical responses, and solution architectures
• Provide expert support to delivery teams, and where appropriate, lead or contribute directly to solution implementation
• Act as an ATC/ATM expert to influence decision making through knowledge sharing with internal/external stakeholders
• Identify and drive financial and operational efficiencies in the planning and delivery of solutions throughout the contract lifecycle
• Act as a NATS ambassador, leading stakeholder engagement to create and sustain alliances across teams, regions & customers that support strategic business objectives
• Provide intelligence and input to the product and services lifecycle, including product development, and enhancement
  
  

Essential Skills And Experience

• ATCO/ATM SME with deep domain knowledge and the ability to translate operational insight into innovative, customer-focused solutions
• Operational experience of working at a major international airport is highly desirable
• Understanding of global ATM market trends, customer drivers, and emerging technologies including digital towers, UTM, and sustainability initiatives
• Proven track record in delivering high quality solutions to time, cost, quality
• Proficient in Microsoft Office, particularly Word, Excel and PowerPoint
• Experience and knowledge of commercial processes is highly desirable
• Strong commercial awareness, with experience in bidding, proposal development, and pricing strategies
• Culturally aware and sensitive to different business practices, communication styles and customer expectations
• Able to apply product and service knowledge to develop solutions that meet customers’ needs
• Highly self-motivated, organised, and able to lead virtual teams to meet tight deadlines in a fast-paced, dynamic environment
  
  

Additional Vacancy Information

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. In addition to a competitive salary that's regularly reviewed, as a member of our international team you'll also benefit from private healthcare and dental cover, generous leave entitlement with the option to purchase additional leave, wellness support and a comprehensive learning and development offering.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.