SOP writing Consultant (Arabic Speaker)

Dicetek LLC


Date: 3 weeks ago
City: Sharjah
Contract type: Contractor
Skills

  • Experience in SOP development and process documentation.
  • Strong attention to detail and ability to work with complex information.
  • Excellent verbal and written communication skills in English and Arabic
  • Ability to collaborate effectively with cross-functional teams and stakeholders.
  • Strong analytical and problem-solving skills.

Key Accountabilities

  • Develop new SOPs and update existing SOPs to ensure compliance with quality standards, industry regulations and best practices.
  • Collaborate with subject matter experts (SMEs) from various departments to gather information and understand existing processes.
  • Write clear, concise SOPs covering the end to end processes spanning across departments and touchpoints which are in line with the organizational process heat maps.
  • Adhere to established document standards and templates.
  • Ensure proper version control, document naming conventions, and access controls are in place.
  • Ensuring consistency, clarity, and accuracy in all SOPs.
  • Follow the established quality assurance process to review and validate SOPs for accuracy, completeness and clarity.

Profile

  • Educational Qualifications: - Bachelors Degree/ Certification in quality management systems (e.g. ISO 9001, Six Sigma, Lean) preferred.
  • Experience in banking operations, process improvements, SOP writing.
  • Language Skills: Exceptional English reading/ writing/ speaking skills, English and Arabic speaker (is mandatory).
  • Computer/System/ Software Skills - MS Office Applications (Excel/ Word / PowerPoint / Project / Visio).

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