SOP writing Consultant (Arabic Speaker)
Dicetek LLC
Date: 2 weeks ago
City: Sharjah
Contract type: Contractor
Skills
- Experience in SOP development and process documentation.
- Strong attention to detail and ability to work with complex information.
- Excellent verbal and written communication skills in English and Arabic
- Ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills.
- Develop new SOPs and update existing SOPs to ensure compliance with quality standards, industry regulations and best practices.
- Collaborate with subject matter experts (SMEs) from various departments to gather information and understand existing processes.
- Write clear, concise SOPs covering the end to end processes spanning across departments and touchpoints which are in line with the organizational process heat maps.
- Adhere to established document standards and templates.
- Ensure proper version control, document naming conventions, and access controls are in place.
- Ensuring consistency, clarity, and accuracy in all SOPs.
- Follow the established quality assurance process to review and validate SOPs for accuracy, completeness and clarity.
- Educational Qualifications: - Bachelors Degree/ Certification in quality management systems (e.g. ISO 9001, Six Sigma, Lean) preferred.
- Experience in banking operations, process improvements, SOP writing.
- Language Skills: Exceptional English reading/ writing/ speaking skills, English and Arabic speaker (is mandatory).
- Computer/System/ Software Skills - MS Office Applications (Excel/ Word / PowerPoint / Project / Visio).
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