Spa Attendant - Spa - Madinat Jumeirah

About Jumeirah and Madinat Jumeirah Resort:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world

Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Role:

An exciting opportunity has arisen for an experienced Spa Attendant to join the Spa team at Madinat Jumeirah. Your key responsibilities will include:

• Oversee and set up the daily operations of the male/female spa according to Talise standards, ensuring smooth functioning of all spa areas.
• Greet guests upon their arrival at the spa and provide prompt, courteous, and accurate service throughout their visit, ensuring a positive guest experience.
• Replenish all necessary items in the spa promptly and maintain inventory levels by requesting and collecting stock and supplies as per minimum stock levels.
• Ensure the cleanliness and maintenance of the spa facilities, including water maintenance, cleanliness of treatment rooms, equipment maintenance, and locker room tidiness.
• Handle guest complaints effectively, record guest comments, and report any breakage, damage, or loss to the appropriate supervisors.
• Assist therapists/practitioners in preparing for treatments or baths when needed and maintain cleanliness and report deficiencies of equipment.

About you:

The ideal candidate for this position will have the following qualifications, experience, and skills:

• Problem solving
• Creative
• Detail orientated
• 1 year experience in a spa environment or hospitality industry.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.