Spa Receptionist

Palazzo Versace Dubai


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Key Responsibilities:

  • Welcome guests with warmth, professionalism, and genuine hospitality.
  • Handle reservations, spa bookings, and scheduling efficiently.
  • Provide detailed information about spa treatments, services, and promotions.
  • Ensure smooth coordination between therapists and guests.
  • Handle billing, payments, and accurate posting of charges.
  • Maintain a calm, serene, and professional spa environment at all times.
  • Address guest requests, feedback, and concerns with efficiency and discretion.


Requirements:

  • Previous experience as a Spa Receptionist in a 5-star luxury hotel/resort is mandatory.
  • Strong knowledge of spa treatments and wellness services.
  • Excellent communication and guest service skills.
  • Professional appearance and well-groomed presentation.
  • Proficiency in using spa management or hotel reservation systems.
  • Ability to multitask, prioritize, and remain composed under pressure.
  • Flexibility to work shifts, weekends, and holidays.

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