Specialist- Account Opening & Account Closing CCB & IB Account Services

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.

JOB PURPOSE:

• To provide support for Static data maintenance as part of a centralized team supporting multiple regions, locally and internationally.
• Part of a dynamic department responsible for maintaining and updating reference data in Murex, Bloomberg, GLCMS, Fenergo/ALPHA, core Banking system (Intellect/T24) and other applications used by AMO and other departments within the Bank. This role will help facilitate the booking, settlement and STP operations while ensuring data accuracy, consistency, and integrity across all the Banks systems that either require full or part maintenance by the RDG team.
• CCB & IB Central Services – Reference Data Group (RDG) is a support department that functions within the framework and boundaries of Group policies as well as overall organizational and governance framework. RDG meets the service aspirations of all our stakeholders and remains an independent assurance provider of quality through the possession of client onboarding, maintenance, and off-boarding in systems.

KEY ACCOUNTABILITIES:

• Processing of on-boarding & maintenance of Corporate & Institutional Banking Customers based on requests received from the On-boarding team in respect of UAE in line with CBUAE regulations and relevant international locations as per the agreed TOM.
• Ensuring client document correctness and signatory powers.
• Encode & maintain CASA accounts, Escrow Accounts, Nostro Accounts, Vostro Accounts & specific internal accounts. Ensuring client first time CIF enrichment, cheque book, signatures, authorized representative details, FAX & email indemnity, updated relating to the mandate.
• Processing additional (Suffix) account opening via LEM/alpha and physical customer request from CCS.
• Review and check & maintain CASA accounts, Escrow Accounts, Nostro Accounts, Vostro Accounts & specific internal accounts.
• Review and check client first time CIF enrichment, cheque book, signatures, authorized representative details, FAX & email indemnity, updated relating to the mandate.
• Review and check additional (Suffix) account opening via LEM/alpha and physical customer request from CCS.
• CLOSURE – ability to review the request and analyse course of action (Partial or full closure).
• Processing of off-boarding request for Corporate & Institutional Banking Customers based on requests received from Client Services (HO) with original request and stakeholders and relevant FAB international locations as per the agreed TOM.
• Ensuring client document correctness, account balance regularize with no restrictions and signatory powers, as per SOP.
• Ensure other products are cleared linked to the customer such as Murex.
• Follow the Murex off-boarding process is completed before closure of customer in core-banking system (T24/GLCMS).
• Ensure CAD Sanction’s Team approval obtained before closing the CIF.
• Ensure that the escalations are attended to efficiently and proactive measures are taken.
• Stay abreast with latest developing concepts like new regulations by the U.A.E. Central Bank or legal environment within U.A.E & international locations & other corporate credit practises.
• To be fully equipped with the knowledge of products and the transaction processes in the bank.
• Handle the group inbox efficiently daily with a view to providing timely and efficient response to internal Stake holders.
• Generate periodical reports from the relevant systems used, for the purpose of review and checking.
• Assist in providing periodical reports relating to the activities of the team for Senior Management reporting.
• Ensure the adherence to Service Level Agreements (SLA).
• Ensure scanning of mandate file documents in DMS and periodical transfer to the warehouse and the Records Management Department for safe custody.
• Ensure that the escalations are attended to efficiently and proactive measures are taken.
• Stay abreast with latest developing concepts like new regulations by the U.A.E. Central Bank or legal environment within U.A.E & international locations & other corporate credit practises.
• To be fully equipped with the knowledge of products and the transaction processes in the bank.
• Identify and implement new service improvement opportunities.
• Actively participate in UATs and projects as and when required and provide timely response.
• Actively participate in team meetings as well as meetings with other internal stakeholders.
• Proactively participate in the international data migration and integration activities and in the transformation, process relating to the activities of the unit
• Act as a back-up within RDG team.
• Monitoring and controlling compliance, legal and operational risks for FAB customers.
• Monitor the LEM queue and process the product addition.
• Update Daily Tracker on daily basis for all types of requests received.

• Bachelor’s degree in commerce/ Finance. Around 5-10 years ‘experience in Corporate Banking with at least 3 years’ experience in Account Service.

Skills

• Knowledge and use of banking software systems, basics PC skills & common MS Applications like MS Office. (Outlook, Word, Excel & PowerPoint)
• Good Knowledge of English language (both written and spoken)
• Good Knowledge of Bank Financial System.
• Very good knowledge of Banking Products / Corporate Credit Administration functions
• Good Knowledge of U.A.E legal environment & Central Bank regulations.
• Fast learner and attention to details.
• Responsible for own tasks and teams’ tasks to complete daily BAU and plan for next day.
• Take ownership of training himself/herself to do dual roles whenever required by team. Such as: checker level authorization based on roles provided in systems.
• Ability to communicate effectively both verbally and written.
• Ensure communicating any leaves to Line Manager in timely manner as per HR practices.
• Self-motivated team player and Strong organizational skills.