Specialist – ATC Operations and Performance

Leadership

• Ensure staff development, talent management, and operational alignment with GCAA’s mission, responding effectively to crises and emergencies.

• Foster a culture of continuous improvement, providing guidance, performance feedback, and development opportunities.

ATC Operations

• Oversee the coordination with national and international ATC units, ensuring procedural compliance and optimal operational performance.

• Drive initiatives to enhance environmental sustainability, operational resilience and staff management, contributing to broader organizational goals.

• Evaluate operational data to provide insights and strategies that enhance the ATC operations ecosystem, ensuring smooth integration with all units.

• Monitor and assess operational performance, implement corrective actions, and drive continuous operational improvement.

• Participate in internal meetings, workgroups and strategic planning to enhance operational efficiency and response readiness.

Contingency Planning Development

• Develop, review, and update comprehensive contingency plans to ensure readiness for potential disruptions aligning them with the latest regulations and industry trends.

Regularly review and maintain Business Continuity (BCM) documentation.

• Conduct risk assessments to identify potential threats to ATC operations and develop strategies to mitigate these risks.

• Proactively monitor emerging risks and trends, adjusting contingency strategies to maintain operational resilience.

Quality and Standards

• Leverage data-driven insights to evaluate operational performance, identify trends, and implement strategies for continuous safety and efficiency improvements.

• Develop targeted improvement strategies to close performance gaps and enhance operational standards, ensuring continuous improvement.

• Design and implement competency programs for operational staff ensuring that training and development initiatives align with both regulatory requirements and evolving industry needs.

Safety Assessment

• Participate and provide technical and operational expertise in safety assessments of ATM systems prior to implementation.

• Report identified risks with possible mitigation.

Policies, Procedures & Processes

• Lead the development, review, and implementation of quality control measures and operational procedures, ensuring compliance with international and national standards.

• Ensure that all procedures, including Operational Instructions and Local Air Traffic Service Instructions, are continuously updated and communicated to support operational excellence.

• Continuously assess and refine existing procedures to ensure they meet evolving industry standards and promote operational excellence.

• Consult operational staff in any changes, updates and operational activities to provide feedback and improvements.

KNOWLEDGE AND EXPERIENCE:

Bachelor's degree or 5 years' work experience within an operational air traffic control unit or a similar environment