Specialist, Business Continuity

Objective:

To support the implementation and maintenance of the Department’s Business Continuity Management System (BCMS) by assisting in the development of plans, conducting risk assessments, facilitating tests and training, and providing operational support to ensure organizational readiness and continuity of critical functions during disruptions.

Essential Duties:

• Support the development, coordination, and maintenance of business continuity plans, programs, policies, and procedures across the department.

• Assist in identifying continuity risks and contribute to the design of appropriate mitigation strategies in collaboration with relevant stakeholders.

• Organize and participate in business continuity tests, simulations, and drills to validate the effectiveness of plans and identify areas for improvement.

• Monitor the implementation of continuity processes and support internal audits and reviews to ensure compliance and operational readiness.

• Assist in the development and review of incident response plans and ensure alignment with broader continuity and recovery strategies.

• Provide advisory support to business units in defining continuity requirements and developing tailored continuity and recovery plans.

• Deliver training sessions and awareness activities to build organizational capability and understanding of business continuity principles and roles.

• Support crisis management activities by coordinating information, tracking actions, and contributing to effective response efforts during disruptions.

• Perform other duties and responsibilities as requested by the Executive Director or management.

Qualifications:

• A bachelor's degree or higher in the field of Business Administration or its equivalent
• It is preferable to have a specialized certificate in the field of the job such as ISO, NCEMA certification
• Broad understanding and knowledge of hardware and software technologies.
• Knowledge of voice and data communications technologies.

Experience:

• Preferable to have 3 to 6 years of experience in a similar field/position.
• Experience in business continuity planning
• Knowledge of risk management principles
• Proficiency in Microsoft Office Suite
• Excellent communication skills, especially related to facilitation, documentation and reporting.