Specialist - Quality Assurance

AD Ports Group


Date: 3 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description

Core Responsibilities:

  • Implement Quality Assurance processes and procedures and ensure

that the procedures are aligned with the company's quality standards

and that they are effective in identifying and resolving defects.

  • Prepare quality assurance action plans; implement productivity, quality,

and customer-service standards; identify and resolve problems;

determine system improvements; and implement changes.

  • Participate in conducting Integrated Management System (IMS) internal

audits to ensure proactively issues and non-conformities identified and

effectively resolved for AD Ports Group in line with the documented

procedure.

  • Review and maintain Integrated Management System (IMS) documents

such as policies, terms of reference (TOR), Standard Operating

Procedures, Work Instructions.

  • Act as a corporate Customer Feedback Management representative to

ensure that customer complaints are effectively escalated and

addressed in line with the global best practiced standards.

  • Coordinate to provide training and support to process owners and

executers that covers the integrated management system, policies,

procedures, and core processes.

  • Prepare quality reports and presentations that distill and communicate

analytical and observational findings and recommendations to the

Qualifications

Bachelor's degree in Engineering / Quality Management / Business Excellence, Computer Science, or a related field. Master's degree is a

plus

  • ISO 9001:2015 Lead Auditor Certification is (Required)
  • Lead/ Internal Auditor Certification to ISO 45001, 14001, 22301,

27001, 55001 Standards (Preferred)

  • Professional certification, such as Six Sigma, CQE, or CQA

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