Specialist/Service Delivery
e& UAE
Date: 18 hours ago
City: Abu Dhabi
Contract type: Full time
Principal Functions
JOB DESCRIPTION
Plans and controls the operation and routing of international telecom network and ensures that Etisalat Networks comply with the global standards, procedures and guidelines. Ensures the service continuity during major outages and service delivery efficiency in order to optimize the use of the existing network. Coordinates with concerned teams for the migration of circuits from one International Gateway to another, integration of new network nodes, such as IPX and arranges for meeting contingencies and secondary route requirements. Acts as the single point of contact for technical matters with the list of accounts relevant to their region
Duties & Responsibilities
1- Optimize international traffic routing plans in their allocated region for IDD, ISDN and 3G video telephony services taking into account commercial agreements, QoS and strategic aspects.
2- Develop SS7 test plans and issue relevant Work Orders for new interconnections and network re-configuration (migration, expansion, introduction of new nodes, etc.) in their respective region.
3- Monitor SS7 traffic load for their respective carriers on regular basis, identify overloads and take necessary action for network expansion for smooth flow of traffic.
4- Plan and implement the contingency plans to ensure service continuity to/frm their accounts during major outages.
5- Process and observe the KPIs/QoS reports for related services on regular basis and take appropriate actions to overcome any abnormalities.
6- Take necessary measures to eliminate any fraudulent activities whenever reported.
7- Advocate and handle all new assignments and projects associated with technology development and future plans (e.g. IPX, HD voice, Pathfinders, SS7oIP/Sigtran, HSL links) n their respective region.
8- Liaise with Engineering to ensure that all operational changes are notified and followed up promptly and effectively.
9- Coordinate internally as well as with their accounts on all matters for operational/network activities.
10- Ensure that all activities are carried out in accordance with international standards and procedures.
11- Monitors their accounts network and traffic parameters and takes all necessary actions in order to ensure the optimized utilization of existing resources/ networks
12-Oversees the analysis of historical data from different routes in terms of circuits/ traffic in order to optimize network service provisioning
13-Manages the investigation of operational issues related to drop/inadequacy/ inconsistency of service quality and traffic parameters and ensures prompt, efficient and reliable resolution of issues with minimal service degradation
14-Liaises with other departments, particularly Engineering, Marketing and RA, as well as, with their carriers and partners (national and international) in order to resolve issues/concerns/criticalities and to ensure optimum voice and signaling service delivery, efficiency and quality
JOB DESCRIPTION
Plans and controls the operation and routing of international telecom network and ensures that Etisalat Networks comply with the global standards, procedures and guidelines. Ensures the service continuity during major outages and service delivery efficiency in order to optimize the use of the existing network. Coordinates with concerned teams for the migration of circuits from one International Gateway to another, integration of new network nodes, such as IPX and arranges for meeting contingencies and secondary route requirements. Acts as the single point of contact for technical matters with the list of accounts relevant to their region
Duties & Responsibilities
1- Optimize international traffic routing plans in their allocated region for IDD, ISDN and 3G video telephony services taking into account commercial agreements, QoS and strategic aspects.
2- Develop SS7 test plans and issue relevant Work Orders for new interconnections and network re-configuration (migration, expansion, introduction of new nodes, etc.) in their respective region.
3- Monitor SS7 traffic load for their respective carriers on regular basis, identify overloads and take necessary action for network expansion for smooth flow of traffic.
4- Plan and implement the contingency plans to ensure service continuity to/frm their accounts during major outages.
5- Process and observe the KPIs/QoS reports for related services on regular basis and take appropriate actions to overcome any abnormalities.
6- Take necessary measures to eliminate any fraudulent activities whenever reported.
7- Advocate and handle all new assignments and projects associated with technology development and future plans (e.g. IPX, HD voice, Pathfinders, SS7oIP/Sigtran, HSL links) n their respective region.
8- Liaise with Engineering to ensure that all operational changes are notified and followed up promptly and effectively.
9- Coordinate internally as well as with their accounts on all matters for operational/network activities.
10- Ensure that all activities are carried out in accordance with international standards and procedures.
11- Monitors their accounts network and traffic parameters and takes all necessary actions in order to ensure the optimized utilization of existing resources/ networks
12-Oversees the analysis of historical data from different routes in terms of circuits/ traffic in order to optimize network service provisioning
13-Manages the investigation of operational issues related to drop/inadequacy/ inconsistency of service quality and traffic parameters and ensures prompt, efficient and reliable resolution of issues with minimal service degradation
14-Liaises with other departments, particularly Engineering, Marketing and RA, as well as, with their carriers and partners (national and international) in order to resolve issues/concerns/criticalities and to ensure optimum voice and signaling service delivery, efficiency and quality
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Retail Associate (Bilingual Speaker)
Miral Experiences,
Abu Dhabi
19 hours ago
Job DescriptionTo ensure a smooth and efficient operation in the retail department in relation to the company core process: thus directly impacting on the delivery of the experience. The position sells branded merchandise, souvenirs and photo products to guests by using a computerized cash register. Ensures the store is well stocked and clean. Assists guests with queries. Assists and advises...
Load Planner
Etihad,
Abu Dhabi
19 hours ago
SynopsisTo manage the load control of Etihad flights in co-ordination with various stakeholders, government departments and service providers; ensuring regulatory and company standards are upheld with the ultimate target of delivering; operational excellence, compilation of critical and legal flight paperwork, ensuring the safe departure of every aircraft and providing exceptional internal customer service To produce legal weight and balance and...
Commis I ( Arabic Chef)
Dusit Doha Hotel | Dusit Hotel & Suites - Doha,
Abu Dhabi
1 day ago
Job DescriptionPRIMARY RESPONSIBILITIES: Working as a commis chef involves learning a lot of different skills in a short amount of time and then practicing those skills by implementing them in actual tasks throughout the kitchen. Able to gracefully receive constructive criticism as well as effectively carry out orders. Performs basic tasks of food preparation, cooks and serves any food delegated...
