Sports Attendant

Mandarin Oriental


Date: 1 day ago
City: Abu Dhabi
Contract type: Full time
Responsibilities

  • Always Keep Club House & Sports Courts & Facilities clean and neat.
  • Follow all Standards and Procedures as taught by Leisure Supervisor.
  • To ensure that a high standard of service is maintained throughout the Leisure areas
  • Assist in the operations of all leisure departments as required:
    • Club House Desk
    • Leisure Concierge Desk
    • Tennis & Padel Courts
    • Fitness Center
    • Fifa, Air Dome & Junior Football pitch
    • Report dysfunctional equipment to Leisure Supervisor
  • To maintain inventory of supplies for the operations of the Club House & Sports Facilities
  • Will be expected to assist various activities, demonstrations and events
  • Must attend all training courses as deemed necessary and must adhere to training as set down by the Leisure Supervisor
  • Must have the ability to courteously interact and answer all Leisure, Sports and Hotel related questions with guests
  • Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Leisure Supervisor
  • To assist in the smooth flow of guests’ to and from activities
  • Will be expected to aid 3rd party operators with the set-up and breakdown of all activities
  • Will be expected to ensure all amenities are stocked and always presented
  • Set up a fitness and wellness center and ensure all standards are maintained throughout the day
  • Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Leisure Supervisor
  • Will greet each guest with a smile and acknowledge guest even in passing
  • Will proactively help all guests when necessary
  • To receive training to ensure that all-relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented and monitored within the spa
Key Competencies And Background

  • Previous experience in a luxury hotel chain in a similar position is required
  • Outgoing personality with excellent interpersonal skills
  • Ability to understand guest needs and expectations and to deliver superior customer service
  • Must have a yearly CPR & First Aid Certificate
  • Must have knowledge of all sports or be willing to learn about each sport

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