Sr IT operations Specialist
Virtusa
Date: 3 hours ago
City: Dubai
Contract type: Full time
Job Description
Role- Sr IT operations specialist
Location-Dubai
Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs. Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.Why would you not like to be part of this exciting and award winning team? Don’t listen to us, listen to our customers (https://www.youtube.com/watch?v=JrDNtTLKkPc; & https://www.youtube.com/watch?v=MhzhZt1GJvM) Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Role- Sr IT operations specialist
Location-Dubai
- Proven experience in handling ticket resolution and managing operational portals. Proficiency in content updates and executing SQL queries for troubleshooting and data analysis. Strong skills in system monitoring and incident management using monitoring platforms. Familiarity with ITIL best practices for efficient service management. Hands-on experience with CMS tools for content management and updates. Excellent problem-solving abilities and effective communication skills for cross-functional collaboration. Ability to assist users with Salesforce-related queries and Ability to troubleshoot integration-related issues Knowledge of data import/export tools (Data Loader, Data Import Wizard) to troubleshoot and resolve data issues. Familiarity with Salesforce Lightning and Classic UI.
Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs. Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.Why would you not like to be part of this exciting and award winning team? Don’t listen to us, listen to our customers (https://www.youtube.com/watch?v=JrDNtTLKkPc; & https://www.youtube.com/watch?v=MhzhZt1GJvM) Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
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