Sr. Manager, Consulting Services - UAE

Job Description

Business Partner Professional Services Sr Manager [APAC & ME]

Key Responsibilities:

• Develop and execute revenue growth strategies in collaboration with business partners.
• Monitor and analyze revenue performance, identifying opportunities for improvement.
• Manage a team and collaborate with internal teams to deliver exceptional professional services (pre/post-sales) to our business partners; aligned with our distribution and service agreements.
• Ensure that Business Partners are certified on technical service delivery and end-user training to maximize end-customer experience.
• Conduct regular reviews and assessments of business partner performance and satisfaction.
• Collaborating with the Business Excellence to identify and implement process improvements to enhance professional services efficiency and effectiveness.
• Prepare and present reports on revenue and professional services performance to senior management.
• Stay updated on industry trends and best practices to drive continuous improvement.
  
  
  

Qualifications:

• Bachelor’s degree in engineering, business administration, or a related field.
• Proven experience in revenue management, service delivery, or a similar role.
• Strong analytical and problem-solving skills.
• Customer centricity mindset
• Proven experience in manager role
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using revenue management and CRM software.
• Strong organizational and time management skills.
  
  
  

Preferred Skills:

• Experience in the industry relevant to the company's business.
• Advanced knowledge of data analysis and reporting tools.
• Certification in revenue management or related fields.
  
  
  

About Us

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 

Our guiding principles inform everything we do: 

• As Passionate Transformers, we find a better way to innovate relentlessly. 
• Being Mission Driven, we consistently deliver on our promises. 
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing, we lead by example in ALL we do. 
  
  
  

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected] .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.