Store Manager
Black & Grey HR
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. The ideal candidate will be responsible for managing day-to-day store operations, maximizing store profitability, ensuring high levels of customer satisfaction, and leading a motivated and effective team.
Responsibilities:
Responsibilities:
- Drive store profitability by achieving sales targets and managing costs efficiently.
- Ensure high customer satisfaction by maintaining excellent service standards across all departments.
- Oversee daily store operations including staff management, inventory control, housekeeping, and merchandising.
- Manage store administrative duties including physical inventories, price updates, and documentation.
- Monitor product displays, cleanliness, and visual merchandising to enhance customer experience.
- Plan and execute promotional activities in collaboration with internal departments.
- Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.
- Identify market trends and competitors, implementing action plans as needed.
- Monitor stock losses and implement preventative measures through stock-taking exercises.
- Ensure compliance with company policies, safety standards, and statutory regulations.
- Conduct regular team meetings to communicate goals, expectations, and operational updates.
- Manage shift scheduling and manpower allocation to ensure efficient store performance.
- Handle customer complaints and resolve issues related to inventory or supply chain disruptions.
- Bachelor’s degree in Business Administration or a related field.
- Minimum 6+ years of experience in retail store management, preferably in a supermarket environment.
- Strong knowledge of store operations including inventory, sales analysis, and team leadership.
- Excellent communication and interpersonal skills.
- Ability to analyze store performance reports and implement improvement strategies.
- Strong organizational skills and attention to detail.
- Proficiency in staff supervision, shift scheduling, and customer relationship management.
- Commercial acumen and the ability to take initiative and make decisions under pressure.
- Competitive salary and performance-based incentives
- Career growth opportunities within a reputed retail group
- Dynamic work environment
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