Store Manager | JD Sports | UAE

GMG


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Gulf Marketing Group is one of the Middle East’s leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology.

The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team.

Core Responsibilities:

  • Communicates store targets to the team and drives sales to achieve financial objectives
  • Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
  • Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
  • Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
  • Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
  • Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
  • Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
  • Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
  • Maintains window and in-store displays to a high standard in line with merchandising guidelines
  • Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
  • Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store
  • Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
  • Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
  • Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
  • Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

Qualifications:

  • Fluent English (written and spoken)
  • Industry expertise
  • Product/Category knowledge
  • Retail Experience in GCC

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

KYC analyst

Dicetek LLC, Dubai
1 hour ago
Job Title: KYC & Onboarding SpecialistLocation: Dubai, UAEStart Date: ImmediateRole OverviewWe are seeking experienced professionals to support our KYC and client onboarding operations, with a particular focus on backlog management and onboarding of high-risk clients. This role requires a hands-on approach and the ability to add immediate value across both operational execution and strategic process improvement.Key ResponsibilitiesManage end-to-end KYC onboarding,...

Driver

ENGIE Solutions Middle East, Dubai
23 hours ago
Rev. No: 1.0 Date: 01-08-19This electronic version of this documents is current or when printed and stamped as a controlled document. All other copies are uncontrolledFORM: JOB DESCRIPTION EC-HR-F06Job Title:DriverDepartment:OperationsReporting To:Site:EC-JOB PURPOSE:esponsible for conveying materials, equipment, and staff of the organization to the areas where they are required.KEY RESPONSIBILITIES: Involved in taking care of only a specific vehicle for the...

Kaiseki Chef de Partie - KIGO

Four Seasons Hotels and Resorts, Dubai
1 day ago
About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...