Store Supervisor

Al Muhandes HR Consultancy


Date: 3 days ago
City: Dubai
Contract type: Full time
Job Objective:

To oversee daily store operations, ensure sales targets are met, maintain excellent customer service standards, and uphold overall store quality and order.

Duties & Responsibilities:

  • Supervise and manage the sales team, assigning tasks and monitoring performance.
  • Train and guide new employees to achieve store sales objectives.
  • Monitor stock levels and coordinate with management for replenishment.
  • Ensure compliance with company policies, quality standards, and customer service guidelines.
  • Handle customer complaints and resolve issues professionally.
  • Prepare and submit regular sales and performance reports to management.
  • Ensure adherence to work schedules, dress code, and store cleanliness.
  • Oversee the implementation of promotions and discounts in the store.
  • Participate in stocktaking activities and ensure data accuracy.
  • Motivate the team to achieve sales goals while maintaining a positive work environment.


Qualifications:

  • Bachelors degree in Business Administration or related field (preferred).
  • Minimum 2 years of supervisory or retail sales experience.
  • Strong leadership and organizational skills.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in POS systems and Microsoft Office applications.
  • Fluency in English (Arabic proficiency preferred).


Working Hours & Conditions:

  • 48 hours per week (1 day off weekly).
  • Work may be required during holidays or peak seasons (Ramadan, Eid, packing season, etc.).
  • Flexibility to work in any UAE branch as per business needs.


Key Performance Indicators (KPIs):

  • Achievement of sales targets.
  • Customer satisfaction levels.
  • Punctuality and attendance.
  • Quality of product display & store cleanliness.
  • Speed & accuracy of sales transactions.


Benefits:

  • Salary: AED 4,000 7,000 (based on experience).
  • Attractive sales commission.

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