Store Supervisor
Al Muhandes HR Consultancy
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Job Objective:
To oversee daily store operations, ensure sales targets are met, maintain excellent customer service standards, and uphold overall store quality and order.
Duties & Responsibilities:
To oversee daily store operations, ensure sales targets are met, maintain excellent customer service standards, and uphold overall store quality and order.
Duties & Responsibilities:
- Supervise and manage the sales team, assigning tasks and monitoring performance.
- Train and guide new employees to achieve store sales objectives.
- Monitor stock levels and coordinate with management for replenishment.
- Ensure compliance with company policies, quality standards, and customer service guidelines.
- Handle customer complaints and resolve issues professionally.
- Prepare and submit regular sales and performance reports to management.
- Ensure adherence to work schedules, dress code, and store cleanliness.
- Oversee the implementation of promotions and discounts in the store.
- Participate in stocktaking activities and ensure data accuracy.
- Motivate the team to achieve sales goals while maintaining a positive work environment.
- Bachelors degree in Business Administration or related field (preferred).
- Minimum 2 years of supervisory or retail sales experience.
- Strong leadership and organizational skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in POS systems and Microsoft Office applications.
- Fluency in English (Arabic proficiency preferred).
- 48 hours per week (1 day off weekly).
- Work may be required during holidays or peak seasons (Ramadan, Eid, packing season, etc.).
- Flexibility to work in any UAE branch as per business needs.
- Achievement of sales targets.
- Customer satisfaction levels.
- Punctuality and attendance.
- Quality of product display & store cleanliness.
- Speed & accuracy of sales transactions.
- Salary: AED 4,000 7,000 (based on experience).
- Attractive sales commission.
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