Style Advisor - Concessions/Outlet Village

Zegna


Date: 5 hours ago
City: Dubai
Contract type: Full time
JOB CONTENT

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

Functional Responsibilities

  • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
  • Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
  • Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
  • Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
  • Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
  • Maintain personal grooming standards as advised by the Store Manager.
  • Maintain clean and organized display, fitting rooms and stock areas.
  • Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
  • Recruit customers for the database, accurately entering their details on the system.
  • Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Education, Experience, Functional Skills And Knowledge

Education/ Qualification

  • High school qualification

Experience

  • 4 to 6 years retail sales or customer service experience.

Functional Skills & Specific Knowledge

  • Good communication and interpersonal skills
  • Pleasant personality and good grooming
  • Passion for retail industry

COMPETENCIES

  • Achievement Drive
  • Building Relationships
  • Empathy
  • Influencing
  • Serving Customers
  • Team Working
  • Conceptual Thinking

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Product Manager - GEM & Levant

Abbott, Dubai
2 hours ago
About AbbottAbbott is a global healthcare leader that is creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, You Can Do Work That Matters, Grow And Learn, Care For Yourself And Your Family, Be Your True Self, And Live a Full Life. You Will Have Access...

Vertriebsassistenz - Vollzeit (German Speaking)

Felix Rippl, Dubai
15 hours ago
Du arbeitest gern mit klaren Abläufen, festen Verantwortlichkeiten und effizienter Struktur? Dann suchen wir genau dich: eine verlässliche, organisierte Assistenzkraft (m/w/d), die unsere Strategieberater im Tagesgeschäft entlastet, Termine vorbereitet und die Prozesse im Hintergrund reibungslos am Laufen hält.Diese Position ist perfekt für umsetzungsstarke Persönlichkeiten, die gerne Verantwortung in der Organisation übernehmen und klare Strukturen schätzen.Dein Aufgabenbereich:Unterstützung der Strategieberater im Tagesgeschäft...

Cabin Crew Recruitment Advisor - Process Improvements

Emirates, Dubai
18 hours ago
Job PurposeAt Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Recruitment Advisor and play a pivotal role in shaping the future of our organisation by driving people strategies that empower...