Style Advisor - Concessions/Outlet Village
Zegna
Date: 2 weeks ago
City: Dubai
Contract type: Full time
JOB CONTENT
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Functional Responsibilities
Education/ Qualification
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Functional Responsibilities
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
- Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
- Maintain personal grooming standards as advised by the Store Manager.
- Maintain clean and organized display, fitting rooms and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the system.
- Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
Education/ Qualification
- High school qualification
- 4 to 6 years retail sales or customer service experience.
- Good communication and interpersonal skills
- Pleasant personality and good grooming
- Passion for retail industry
- Achievement Drive
- Building Relationships
- Empathy
- Influencing
- Serving Customers
- Team Working
- Conceptual Thinking
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Rust Engineer: DeFi
Keyrock,
Dubai
11 minutes ago
Rust Engineer: DeFiAbout KeyrockSince our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.Today, we rock with over 180 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, Singapore...
Flight Test Mechanic (Dubai)
Joby Aviation,
Dubai
3 hours ago
Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. Since 2009, our team has worked steadily to make this dream a reality. We’ve designed and tested many generations of prototype aircraft capable...
Senior Managing Consultant, Specialized Product Delivery (Card Product Specialist)-R-240304
Mastercard,
Dubai
18 hours ago
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services...
