SUPERVISOR - BILLING

Job Description

Key Responsibility

• Check all the e-mails addressed to the billing department and take appropriate action or inform the relevant people whose action is solicited
• Ensure all queries during the shift are closed, and inform the relieving Supervisor about any pending actions
• Ensure all the invoices are generated as per the latest tariff
• Ensure the billing clerks complete their tasks within the specified timeline
• Ensure all the customers are invoiced according to the tariff or the contract rates as negotiated with the commercial department
• Ensure that all the generated invoices are checked against the data provided by the Output department and there is no loss of revenue
• Closely monitor all the invoices generated in the first few weeks after the introduction of new tariff and ensure that the billing is appropriate
• Investigate all credit notes raised, document the findings & present these to the Superintendent at regular intervals
• Regularly assess / analyze invoices to identify any possible areas of revenue leakage and highlight these to the commercial/ senior management
• In the event of any billing related disputes, investigate the matter by coordinating with different departments and liaison with agents to arrive at appropriate solutions
• Ensure that at the end of every month, system is appropriately updated for generating the throughput report
• Cross check the daily invoice summary with invoice amount. Check all relevant summary details as well
• Manually prepare discharge/ break bulk invoice
• Ensure vessel overtime charges for public holidays are accurately invoiced
• Supervise the work done by different people in the billing department and offer guidance whenever required
• Provide invoice details and any other information/ documents if requested by the finance department
• Regularly monitor Port Service requests.
  
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

We make trade flow to change what's possible for everyone.

About The Team

Meet the dedicated People and Talent Management teams from DP World at the careers fair.

With a collective passion for nurturing talent and fostering growth, our team is at the heart of DP World's thriving workforce. We are committed to identifying potential, facilitating development, and ensuring every team member achieves their professional aspirations.

Our team members come equipped with diverse experiences and profound knowledge in talent management, making them the perfect guides