Supply Chain Graduate Program Associate - UAE National

Summary

Ensure smooth product flow and high customer service level whilst acting as service provider for Country for order fulfillment and demand related processes between internal and external customers. To obtain forecasted demand data for the distributor, analyze it and provide accurate demand figures compared to stock level and past data to have the needed potential supplies with controlling the customer service process.

About The Role

Demand and Order Flow Monitoring and Maintenance

• Monitor and maintain correct system transactions related to order fulfillment process, to demand availability and accuracy
• Control and maintain high data quality of order fulfillment and demand elements
• Prepare and ensure availability of all relevant documentations and approvals needed to guarantee steadily product flow
• Monitor availability and accuracy of Net Requirements at SKU level for the customers assigned and provide necessary feedback for corrective action.
• Ensure proper and timely signal/feedback is provided to the customer to acknowledge receipt of request/issue raised.
• Facilitate communication of customers and vendors in alignment with direct communication principles and ensure best practice customer relations to guarantee a high customer service level at all times.
• Strive for constant process and performance improvement by actively participating in cross-functional initiatives.
• Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility.
  
  

Supporting overall Supply Chain Activities

• Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility.
• Continuously develop knowledge of supply chain business cases.
• Monitor and coordinate with other stakeholder for the Tatmeen project
  
  

Escalation, Prioritization, Communication

• Support bottleneck supply issues, either long or short term with the aim of minimal bottleneck impact in collaboration with the Brand Units.
• Ensure prompt resolution of supply situations impacting the customers by acting as first point of escalation for assigned Country when necessary .
• Prioritization of deliveries in collaboration
  
  

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