Supply Chain & Logistics Controller

Job Purpose

Join our Catering team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates ‘Fly Better’ experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for inflight dining and special events.

If you are passionate about culinary excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, our catering team makes crucial decisions that enhance the customer experience and elevate our growing global brand.

As a Supply Chain and Logistics Controller, you will determine and execute a cost-efficient plan to fulfil the requirements created from the demand plan. You will be responsible for activities associated with inventory planning and selection of replenishment methods to meet the requirements of caterers across the network. In addition to meeting service level objectives of service providers, while balancing inventory levels and inventory turns.

In This Role You Will

• Implement and maintain systems and procedures for planning inventory levels & replenishments through scheduling, requisitioning, and distribution of Inflight stock from suppliers to Emirates network: Emirates Warehouses, caterers, cabin dressing agents, etc., to ensure stock is available to support catering uplifts throughout the Emirates network.
• Configure supply chain processes for efficiency by analysing, negotiating, and performance managing suppliers and caterers to improve reliability and responsiveness to the supply chain and reduce the supply chain management (SCM) cost. Work with suppliers to educate them on Emirates' requirements for on-time delivery.
• Measure Supplier Performance (SCOR) to contracted service level agreements (SLA) to drive improvements in reliability, responsiveness, and cost.
• Audit contracted supplier locations to ensure agreed stock levels are held, replenishment practices are in line with agreed service levels to ensure the supply chain is able to react upside to a sudden rise in demand with no impact to service levels on board flights.
• Collaborate with 3rd and 4th party logistics service providers (3/4PL) to meet timeline and improve supplier performance (SCOR) Card metrics; reliability, responsiveness, asset turns, and Supply Chain Management Cost.
• Monitor service providers to ensure efficient import/export, distribution of catering stocks, best logistics techniques are adopted, and requisite Service Level Agreements are met.
• Represent the Supply Chain Planning and Logistics deliverables and requirements, continuously with stakeholders such as internal teams, 3rd and 4th party logistics service providers (3/4PL), and caterers across the network.
• Support product launches, promotions, and ad-hoc initiatives through an understanding of integrated end-to-end Supply Chain and business drivers. Clearly articulate to the leadership risks and opportunities for projects, launches, products, and geographies.
• Identifying needs, conceptualising and developing solutions through IT and Suppliers to optimise materials and information flow between different entities in the supply chain.
• Contribute to budget building requirements for stock purchases, warehouse operations, and logistic costs to meet operational requirements based on reports generated.
  
  

Qualification

To be considered for this role you must meet the below requirements:

• Bachelor's degree or honours (12+3 or equivalent)
• A minimum of 5+ years of experience in Supply Chain and Logistics Management
• 5+ years of experience in In-Flight Catering or In-Flight Services
• Certification from APICS or CIPS is preferable
• Strong analytical and data modelling skills
• Robust knowledge and experience in inventory planning
• Effective interpersonal and networking skills
• Strong Project Management skills
• Proficiency and comfort with managing an alcoholic portfolio
  
  

At Emirates, we are committed to helping our people grow and thrive. If you are ready for a rewarding and challenging career, apply today and become part of our world-class team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers