System Operation Engineer - Car Parking technology

The Role Brief:

As a System Operations Engineer, you will maintain and support the ongoing operations of parking hardware & systems. You will ensure the systems operate smoothly and efficiently, providing technical support and troubleshooting to ensure minimal downtime.

Job Purpose:

To manage the ongoing operational performance of advanced parking systems, maintaining system reliability, and ensuring that issues are swiftly identified and resolved to meet client service level agreements (SLAs).

Key Responsibilities:

• Monitor system performance of LPR/ANPR cameras and AI platforms, identifying and resolving any operational issues.
• Perform regular system checks, updates, and maintenance on ELV systems and parking technologies.
• Barrer and Other Systems Inc. permits
• Collaborate with the LPR Review Team to ensure accuracy and performance.
• Provide technical support and troubleshooting for client-facing and internal teams.
• Maintain system logs and document maintenance activities.
• Ensure all systems adhere to operational SLAs and regulatory standards.
  
  

Skills

• Strong troubleshooting and diagnostic skills.
• Familiarity with LPR/ANPR cameras and low voltage systems.
• Familiarity with parking barrier systems and mechanics.
• Experience with system monitoring tools and platforms.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple technical tasks.
  
  

Requirements

Experience:

• Minimum of 3 years of experience in system operations, particularly with cameras.
• Proven ability to maintain and troubleshoot low voltage systems (ELV) and parking infrastructure.
  
  

Requirements:

• Education:
• Bachelor’s degree in information technology, Computer/Electrical Engineering, or a related field.
• Certification recommendation:

SIRA certification equivalent is preferred