Systems Administrator - #49465

Trapeze Group Limited

Date: 1 week ago
City: Dubai
Contract type: Full time
Job Summary: The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze’s critical infrastructure platforms. The role works across several areas of the business and supports both internal and customer platforms Job Description: Key Duties and Responsibilities Reporting to the Team Leader – Systems Administration and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner: System Administration
  • Undertake BAU administration tasks across the following platforms:
    • Server and storage infrastructure
    • Virtualization platforms
    • AWS and Azure cloud
    • Windows Server and workstation
    • Remote user support
    • Windows imaging, updates and patching
    • Database administration
    • Backup and recovery
    • Networking, routing and switching
    • Linux servers
    • Security
  • Manage service desk tickets to ensure timely resolution of incidents, requests and problems.
  • Resolve issues in a timely manner and proactively take measures to prevent from reoccurring
  • Monitor platforms to ensure any issues are detected and resolved before they become customer-impacting
  • Identify opportunities for process, platform or technology improvement
  • Ensure documentation is updated in a timely manner
Project Delivery
  • Implementation of new internal and customer platforms
  • Work as part of cross-functional teams to ensure projects are delivered against time, cost and quality measures.
  • Assist with assessment of new technologies for suitability within the Trapeze environment
Desktop Support
  • Provide local IT support for Trapeze colleagues in Dubai as required
  • Take responsibility for managing IT procurement and IT inventory management for Dubai and Riyadh.
  • Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested.
Education and Experience
  • Relevant tertiary qualifications or an equivalent level of experience in a related role
  • 5 years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking and cloud.
  • Understanding of database architectures and related infrastructure design to optimize performance and reliability.
  • Experience with migration of on-premise platforms to public cloud infrastructure.
  • Track record of successful infrastructure project delivery.
Personal Attributes
  • Solutions driven with a focus on delivering the right outcomes for the business
  • Effective communication and interpersonal skills in dealings with team members and other stakeholders.
  • An attention to detail and an aptitude to learn
  • Mature and professional approach to work with an ability to instill a high level of confidence with others
  • Excellent troubleshooting and problem solving skills within a multi-facetted environment.
  • A co-operative approach to “go the extra mile” to achieve results.
  • Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling
  • The position may involve occasional travel between regions supported (Middle East, Australia, Africa).
  • The position will involve on-call roster rotation
Worker Type: Regular Number of Openings Available: 1

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