Systems Analyst 1-IT
Oracle
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description
We are seeking a motivated and detail-oriented Technical Support Analyst to join our support team. In this role, you will provide technical assistance and support to healthcare providers using our EMR software. You will troubleshoot issues, provide solutions, and ensure a seamless user experience.
Career Level - IC1
Responsibilities
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
We are seeking a motivated and detail-oriented Technical Support Analyst to join our support team. In this role, you will provide technical assistance and support to healthcare providers using our EMR software. You will troubleshoot issues, provide solutions, and ensure a seamless user experience.
Career Level - IC1
Responsibilities
- Provides support at product level in a variety of professional/technical settings.
- Gain competence and acquiring a higher level understanding of the issues/incidents and configurations.
- Follows standard practices and procedures in analyzing in understanding and applying company polices and processes.
- Familiarity with healthcare workflows and EMR software is a plus, with departmental product workflow and usage.
- Experience in resolving technical/functional issues/incidents and carrying out configurations at product level.
- Graduate or master's degree with work experience over 3+ years.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
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