Team Administrator, Private Banking

Job Summary

• Manage the Reception and the Private Banking Meeting Rooms
• Provide administration support to the UAE Private Banking centre.
• Assist the Business meeting internal, external, and regulatory requirements.
• Assist in centralising the Business’s various registers (Authorised Frontline Signatories List for the
• Group’s booking centres’, Gifts and Entertainment Register, Training Register).
• Ensure proper functioning of day-to-day controls covering voice logging and premises access
• Assist the Business to ensure consistency in business assumptions and quality of its Business
• Continuity Plan.
  
  

Key Responsibilities

Business

• Handle the Private Bank Reception:
• Giving best in class service to walk in clients.
• Manage reception phone calls
• Manage the Private Banking Meeting Rooms
• New joiners On-boarding I Off-boarding for the UAE Private Banking Centre:
• Assist in raising RMS
• Ensure recorded telephone lines are set up correctly
• Shared Drives are set up correctly.
• Premises Management:
• Maintenance
• Office Movement & Space Planning
• Premises Access
• Assist in basic IT issues
• Handle basic administrative activities:
• Maintaining the PvB library
• Stationary ordering such as Stamps, Business Cards etc
• Maintain stock and inventory of stationery.
• Processing of Invoices
• Assist with expenses and Travel booking.
• Set up Meetings and Training Processes
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• External clients
• Regional Head, Market Heads,
• Relationship Managers and SCPs
• Client Service Officers
• Compliance
• Operations
• Risk
• Client onboarding Team
  
  

Skills And Experience

• Product and Process
• Risk Based Approach
• Market and counterparties
• IT and systems
• Laws and regulations
• Policies, procedures, and relevant workflows
• Communication and presentation
• Credit, Liquidity, Market Risk
  
  

Qualifications

• Strong verbal and written communication skills
• Willingness to speak/correspond to client’s daily basis
• Works well within a team of RMs and Client Service Officers
• Eagerness to help others within the Client Service team
• Ability to work with support functions such as Compliance, Client onboarding Team, Business Risk Management and Operations and focus on working as one bank rather than individual units
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.