Team Leader Menswear - Dubai Mall

Hermès


Date: 3 hours ago
City: Dubai
Contract type: Full time
Responsibilities

People development and team management

  • Manage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs.
  • Motivate team member with individual recognition via sales results, customer experience results, métier management and customer relationship management.
  • Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts.
  • Ensure teams receive proper training regularly to develop customer experience, product knowledge, selling skills and other skills for personal development.
  • Set up weekly briefing with the team to reinforce the communication with the staff sales and to the management team
  • Ensure image and grooming standards are professional, reflective of the brand adhering at all times to the company guidelines.
  • Proven ability to deliver commercial results through strategic floor and appointment-based selling.
  • Proactive in motivating and supporting the team to achieve individual and collective goals.

Sales and Service

  • Lead a sales team, define the sales strategy and achieve the team sales target, enable each team member to achieve their individual sales target.
  • Ensure a high standard of customer service and experience.
  • Lead team to build and maintain relationship with clients and develop VIPs, recruit new customers.
  • Organize and animate qualitative, energetic and relevant morning briefing on a regular basic.

Operations

  • Be present in the selling floor as manager on duty to oversee daily store operation. Assist team whenever required in the selling process or in any other operation.
  • Ensure the store operation standards of his/her perimeter: stock management and CRM.
  • Complete the Daily Sales Report accurately with qualitative feedback when required.
  • Organize and manage breaks and staff roster to ensure adequate floor coverage.

Product

  • Always ensure and maintain a neat and tidy visual merchandising.
  • In charge of several métiers/product categories in terms of sales, visual merchandising, inventory control, training, etc.
  • Be responsible for market updates and give buying advises to store manager.

Profile

  • Extensive experience in the fashion industry, with a strong understanding of trends and market dynamics.
  • Skilled in engaging and building relationships with high-net-worth clients to drive loyalty and sales.
  • Consistently polished and well-presented, embodying professionalism and brand standards.
  • Over 3 years of experience in luxury brands, with a deep appreciation for the sector.
  • Minimum 2 years’ experience in a supervisory role within a luxury sector.
  • Exposure to a diverse clientele, ensuring adaptability and cultural awareness in client interactions.
  • Fluency in Arabic is considered a valuable asset for this role.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Student Internship Pipeline (Ru'ya Career Fair)

Chalhoub Group, Dubai
2 minutes ago
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art...

Real Estate Trainer

Huspy, Dubai
2 hours ago
The Story So Far: We’re Building a Global Brand in Real EstateHuspy is one of the leading property technology companies in EMEA.Launched in 2020, we now operate in multiple cities across the UAE and Spain, expanding into Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one...

Planner - Everyday Goods Retail

TALENTMATE, Dubai
3 hours ago
Job DescriptionWho we are:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the worlds most successful and respected brands...