Team Leader, Platinum
Atlantis Resorts
Date: 3 weeks ago
City: Dubai
Contract type: Full time
( 15518 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
As a Team Leader, Platinum at Atlantis Dubai, you will be responsible for leading a team of agents to provide exceptional customer service to guests and clients seeking experiences at our world-renowned resort. You will oversee the team's daily operations, including handling customer inquiries, managing reservations, and ensuring that all processes and procedures are followed accurately and efficiently. You will work closely with the Reservations Manager to develop training programs for new employees, and to ensure that existing team members are supported in their roles.
About You
The successful candidate will be a natural communicator and a strong leader, with the ability to motivate and inspire their team to achieve exceptional performance. You will have previous experience in a similar role, with a keen eye for detail and a passion for delivering exceptional customer experiences. If you are looking for a dynamic and rewarding role in a world-class hospitality environment, we encourage you to apply.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
As a Team Leader, Platinum at Atlantis Dubai, you will be responsible for leading a team of agents to provide exceptional customer service to guests and clients seeking experiences at our world-renowned resort. You will oversee the team's daily operations, including handling customer inquiries, managing reservations, and ensuring that all processes and procedures are followed accurately and efficiently. You will work closely with the Reservations Manager to develop training programs for new employees, and to ensure that existing team members are supported in their roles.
About You
The successful candidate will be a natural communicator and a strong leader, with the ability to motivate and inspire their team to achieve exceptional performance. You will have previous experience in a similar role, with a keen eye for detail and a passion for delivering exceptional customer experiences. If you are looking for a dynamic and rewarding role in a world-class hospitality environment, we encourage you to apply.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Furniture Sales Executive (Arabic Speaker)
Black & Grey HR,
Dubai
11 hours ago
Black & Grey HR is hiring an Sales Executive for a diversified group of companies that deliver world-class technological products and services across multiple industries. The primary objective of the role is to drive market leadership for the modular kitchen furniture product range in the UAE while contributing to the overall growth strategy of the company.Sales and Revenue Growth Achieve...
Customer Success & Support Manager
CASABOT - Your home. Only smarter.,
Dubai
1 day ago
PLEASE NOTE, ONLY APPLICATION THROUGH THE BELOW LINK WILL BE CONSIDERED. Apply now to be part of the team transforming smart homes into self-learning environments: https://zrec.eu/vhOQw?source=CareerSiteAbout the RoleAs CASABOT’s Customer Success & Support Manager, you’ll be the voice of our customers—ensuring they not only love our product but also feel empowered using it. You’ll lead onboarding, ongoing engagement, and technical...
Senior Manager-Business Excellence
DAMAC Properties,
Dubai
1 day ago
Job Description Establish and maintain enterprise wide process modelling standards, frameworks, and governance models. Ensure ARIS Business Process Platform is effectively utilized for process modelling, process architecture, and documentation. Define and enforce best practices for process design, process mapping, and version control within ARIS. Lead process modelling efforts across different business units and ensure alignment with corporate objectives. Act as...
