Team Leader, Tapasake - #25417
Kerzner International Resorts
Team Leader, Tapasake
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the Role
Assist the Assistant Manager to plan, organize and direct all processes of the outlet. Ensure that the outlet provides quality of Food and Beverage service that is consistent with the Standard Operating Procedures (SOP) and achieves maximum revenue and profit in line with the budget and forecast.
In this role, your responsibilities revolve around fostering effective teamwork among colleagues to meet guest needs and uphold service standards. You'll oversee opening and closing duties, including setup, equipment cleaning, and securing the premises. Regularly inspect storage areas for organization and cleanliness, manage inventory, and requisition supplies as needed. Monitor dining areas for seating availability, service quality, and guest safety.
Conduct team training in line with departmental SOPs, manage duty rosters, and ensure timely setup of the Food & Beverage outlet according to meal settings and operating hours. Maintain a deep understanding of the outlet's menu, promotions, and key operational details, while also facilitating communication between the kitchen and service areas for smooth operations.
Candidates for this role should have a minimum of three years' experience in a similar position within the luxury hotel or restaurant sector. Essential qualifications include excellent communication and interpersonal skills, a strong commitment to and passion for the Food and Beverage industry, and a willingness to work flexible hours.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.