Technical/ Certification Officer

Bureau Veritas Consumer Products Services


Date: 1 day ago
City: Dubai
Contract type: Full time
TECHNICAL/ CERTIFICATION OFFICER - VOC

  • Position Details

1.1. Position

Technical/ Certification Officer - VOC

1.2. Office / Department

Government Services

1.3. Reporting to

Deputy VOC Technical Manager

1.4. Key Working Relationship

  • Technical/ Certification Team
  • Deputy VOC Technical Manager
  • Customers / Clients / Project Management Consultants
  • VOC Issuing Office / Technical Manager, VOC Technical Advisers
  • He is expected to establish direct contact with Client and whenever necessary with other Bureau Veritas organization.

1.5. Functions

  • To handle Technical matters of VoC & processes related to applicable certification schemes.

1.6. Managing

  • Verification of VOC Technical aspects/applicable certification requirements.
  • Minimum Required Qualifications

2.1. Knowledge Skills And Experience

  • Excellent PC skills.
  • English proficiency, Communication skills.
  • Satisfactory knowledge of Export / Import procedures, Cargo Inspection procedure.
  • Knowledge of types of discrepancies (detected during document review, inspection and/or testing)

2.2. Education

  • Higher education Certificate (With Science) or degree level in Engineering or standards background./ Degree / Diploma in any Engineering stream

2.3. Training

  • Satisfactory knowledge about product conformity assessment procedures or at least BV VOC procedures.
  • Satisfactory knowledge about applicable accreditation standard requirements (ISO 17020, 17065….etc) & applicable certification schemes.

2.4. Technical knowledge

  • Knowledge of standards according to which certifications are granted.
  • Technical knowledge of products for which certifications are granted.

2.5. Experience

  • Minimum 2 to 3 years experience in similar field
  • Responsibilities / Authorities / Accountabilities

3.1. Primary Functions

  • To verify conformity documents of the files allocated to him/her, as per the applicable standards, applicable certification scheme, related VoC procedures and country regulations.
  • Checking of inspection reports for the files allocated to him/her, mainly for VoC Technical aspects & report inspector’s performance with regards to quality and accuracy.
  • Authorized to manage product certification process requirements of relevant certification scheme.
  • Acquisition and maintenance of a good knowledge of the VoC market & relevant certification schemes.
  • Contribute to the overall technical development of VoC.
  • Coordination between the Inspection Activities and Technical/ Commercial activities.
  • Coordination between LOs/PICs and Dubai Regional Centre for VOC activities, as applicable.
  • Guide clients on VoC Technical concerns & relevant certification scheme requirements, as and when required.
  • Share good practices/execute good co-ordination (as applicable) between BV technical services and the customers.
  • Continuous acquisition and maintenance of technical knowledge of the VOC procedures, requirements and standards.
  • To consult BV’s internal knowledge management tool for update of VOC procedures/relevant information.
  • Proposal of improvements to N+1 in daily tasks.
  • Meeting objectives set by his/her N+1.
  • Reporting of discrepancies and difficulties met in reaching quality goals / time schedules to N+1.

3.2. Performance Indicators

  • Accuracy ( correspondence , communication , etc …)
  • Achievement of workload
  • Respecting the time-limits
  • Quality of planning and reporting
  • Planning and organisation of work
  • Customer relationship management
  • Efficient management of technical reviews

3.3. Key Competencies

  • BV Core & Business values
  • Achievement motivation
  • Teamwork and co-operation
  • Customer service orientation
  • Initiative
  • Integrity, confidentiality
  • Technical knowledge related to products to be certified

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