Technical Manager

Purpose

This role is responsible for taking a project from bid through delivery; supporting NEP at each stage. Working with sales prior to a bid on a specific job to ensure that we meet the technical expectations/requirements of the client. Supporting operations by creating the detailed build of materials and delivery by answering questions, working with all teams to be sure we deliver a reliable solution for our client and in some cases, being on site to TM an event.

The role requires a collaborative approach with good project management skills to manage different stakeholders for the lifecycle of each production; working with each of them to not just ensure reliable delivery for the client, but a profitable delivery for NEP.

Essential Duties/Responsibilities

Presales roles and responsibilities

• Work closely with the Sales Department to support pre-sales activities for both existing and new clients as and when required.
• Prepare a of Bill of Materials (BOM) required for sales quotations with a goal of maximizing profit for NEP and reliable delivery for our client
• Support or attend site survey activities and ensure accurate and timely report is prepared.
  
  

Project delivery responsibilities

• Responsible for creating a build of materials for each assigned project; this is the detailed list of equipment that is required to deliver the service quoted to the client
• For assigned projects, be the central point of contact to ensure issues are identified and resolved quickly and efficiently and all parties involved are aware
• Collaborate with the allocation, engineering, rental and sales departments to find solutions that meet client & NEP requirements.
• Collaborate with sales to identify additional opportunities for NEP revenue or reduce cost, but meet contractional delivery
• Be the onsite technical manager as requested. In those cases:
• Manage all technical aspects of the show from the set up to the strike of the compound.
• Supervise the installation, testing, and operation of broadcast equipment.
• Direct and supervise technical staff on site for remote events.
• Act as on-site liaison between the client, crew, and engineers.
• Submit notes, technical reports and other show-appropriate reports upon completion of the event to the production book.
• Work with sales and finance to ensure projects are billed in a timely manner, capturing all costs associated with the project
  
  

Position Requirements

• Minimum of 5 years’ experience of working as a Sr. Engineer remote broadcast events, significant experience with multi-venue events strongly preferred.
• Significant knowledge of the equipment and processes used on international TV programs, experience with ST2110 IP preferred
• Self-starter, results-oriented, demonstrated willingness to learn and strong communication skills
• Able to effectively lead and manage in a dynamic and challenging environment, remaining calm under pressure, yet knowing when to escalate issues
• Strong interpersonal and communication skills with the ability to work effectively with a wide range of stakeholders.
• Commercial acumen and financial awareness