Technical Product Manager - Group Services

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in cosmopolitan Dubai as a Product Owner and make your mark on the aviation world by taking our products to the next level!

Technical Product Manager - Group Services will be responsible for evangelising a domain of our Group Services roadmap for our Finance and Group Procurement & Supply Chain products. We are ideally looking for Product Manager with experience managing a broad set of Finance or Procurement solutions including core ERP systems along with a strong knowledge of the business processes. We are also interested in strong Product Managers with experience in a related area which is transferable to our Group Services portfolio.

In This Role, You Will

• Collaborate with TPOs (technical product owners), peer groups, vendors, and other IT stakeholder groups to deliver ongoing and future Program Increment Planning (PIs), utilising business value, assessing available capacity, and effectively sequencing and prioritising backlogs.
• Lead a team of TPOs through collaboration, delegation, and empowerment to ensure effective delivery of our technology solutions.
• Collaborate with architecture, engineering, and service management teams to ensure the overall backlogs are balanced to provide a scalable, user experience-optimized, stable, and performant technology product that continually meets business needs. Ensure Technical Debt, NFRs (Non-Functional Requirements), and System enablers are considered, captured, and cascaded to team backlogs.
• Participate in Sprint demos at the team level and assist in the preparation of system demos and other varied levels of involvement across a suite of Demos and Visual Release Notes at the team level. Engage in the preparation and delivery of PI demos to the stakeholder group via Inspect & Adapt workshops with the overall goal of driving increased use and adoption.
• Responsible for the quality and integrity of the data held in the Product Catalogue for your specific
• Product/s. Define a methodology for analysing and responding to target metrics and value post PI delivery, aiming to drive increased use and adoption of our technology products.
• Develop and mentor TPOs, supporting their professional development. Contribute to the TPM peer community in identifying and acting upon opportunities for Learning and Development, growth, and advancement.
• Maintain the quality and integrity of the data held in the Product catalogue and features within the technical and team boundaries, ensure the identification and contribution of risks and dependencies and ensure appropriate team backlogs reflect any impact.
• Drive the partnership with applicable product vendors, ensuring timely feature/product upgrades, and maximising the product's efficiency and effectiveness. Minimise bespoke customisation and influence business process changes to best utilise vendor-supplied products.
  
  

Qualification

To be considered for the role, you must meet the below requirements:

• Degree in a relevant domain, qualified in SAFe Product Owner/Product Manager (POPM) or Agile Product Management (APM)
• 8+ years of total experience, 3 - 5 years of practical experience working as a Technical Product Manager or Product Owner
• Knowledge/skills:
• Well-versed in the tools for the technical product aspects of software delivery.
• Strong communication skills at peer, line, and stakeholder levels. and proven experience in developing (including coaching and mentoring) direct and indirect reports
• Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domains or technical areas.
• Demonstrated evidence of knowledge in the technical area and its application
  
  

Leadership Role: YES

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.