Technical Services Engineer

The Technical Service Engineer is responsible for the troubleshooting, repairing, maintaining, upgrading, installation and setup of Stryker Products both in-house and in the field while adhering to all company policies, standards and procedures and accepting responsibility for the quality of the work he / she executes.

What you will do:

• Repairing of Company Products
• To diagnose and fault find company products
• To undertake the servicing and repair of company products to the required standards
• To undertake the testing of company products and provide fully completed test and service reports
• To perform upgrades on company products as required.
• Support
• To support service partners / dealers with information about the servicing or status of repair of the respective products via e-mail or phone as required.
• To perform installation and setup for Stryker products in the field as required.
• Quality System
• To ensure all relevant repair / service information is filed in line with the On-Job Training.
• To follow all procedures including but not limited to Repairing, Testing and Calibration of company products as well as to verify the calibration status of the Tools and Fixtures he / she works with.
• To provide feedback and suggestions for improving the quality or process of the job to his manager.
• Continued Professional Growth
• To develop and deepen his relevant skills and knowledge towards the repairing of company products while making sure the knowledge is retained within the company.
• To stay up to date on compliance and legal aspects related to his job on an ongoing basis.
• To be aware of and to support continuously the development and implementation of the company quality system.
  
  

What You Need

• At least 2 years post qualification in technical service / maintenance is preferred.
• Polytechnic Engineering background
• English spoken and written.
• Strong technical and analytical skills.
• Competent in both Mechanical and Electrical engineering
• Strong written and verbal communication skills.
• Ability to handle customers professionally.
• Computer skills / literacy.
  
  

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.