Technical Writer
Migrate
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Remote
Employment Type: [Full-Time/Contract]
Department: Product / Engineering / Documentation
Role Overview
We’re looking for a Technical Writer to create clear, concise, and user-friendly documentation that simplifies complex technical concepts. You'll collaborate closely with engineers, developers, and business stakeholders to produce manuals, API guides, internal documentation, and more.
Key Responsibilities
Education
Department: Product / Engineering / Documentation
Role Overview
We’re looking for a Technical Writer to create clear, concise, and user-friendly documentation that simplifies complex technical concepts. You'll collaborate closely with engineers, developers, and business stakeholders to produce manuals, API guides, internal documentation, and more.
Key Responsibilities
- Develop and maintain high-quality documentation including user manuals, API guides, technical specifications, and online help content.
- Collaborate with software engineers, product managers, and subject matter experts to gather accurate information.
- Translate complex technical information into clear, structured, and reader-friendly content.
- Review and edit documents for clarity, consistency, and compliance with internal style guides.
- Maintain and organize content in documentation repositories with version control.
- Create visual aids such as diagrams, flowcharts, and architecture overviews to support documentation.
- Work with UX/UI teams to seamlessly integrate documentation into product interfaces.
- Stay current with industry trends, tools, and best practices in technical writing.
- Assist in documenting test cases, test scenarios, and QA processes when needed.
Education
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Minimum 5 years of experience in a technical writing role within a software development or IT environment.
- Familiarity with ITIL processes and ticketing systems is preferred.
- Strong understanding of APIs, software architecture, and IT systems.
- Proficient with documentation platforms such as Confluence.
- Experience working in Agile/Scrum environments.
- Familiarity with version control systems like Git.
- Basic knowledge of programming languages (e.g., Python, Java, SQL) is a plus.
- Exceptional communication and interpersonal skills.
- Strong attention to detail and ability to translate technical jargon into accessible language.
- Ability to handle multiple projects simultaneously in a fast-paced environment.
- Knowledge of SQL, APIs, and web technologies.
- Experience with scripting languages such as Python or PowerShell.
- Certification in Technical Writing or related fields.
- Experience with bug/issue tracking and documentation tools.
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