Telecommunication Maintenance Supervisor

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Description

Hitachi Rail are seeking a highly skilled and motivated Railway Telecommunication Systems Maintenance Supervisor to oversee and manage the maintenance, corrective works, and continuous improvement of railway telecom systems. This includes GSM-R, fiber optic networks, IP-based communication, CCTV systems, and access control infrastructure across the railway network. The successful candidate will supervise a team of telecom technicians, ensuring 24/7 operational support and technical excellence across all systems Located Abu Dhabi Region, UAE.

Why Join Us

• Be part of a mission-critical team ensuring the safety and reliability of railway operations.
• Opportunity to lead innovation in railway telecom technology.
• Career progression and technical development pathways.
• Competitive salary and benefits.
  
  
  

Key Responsibilities

• Supervise and coordinate day-to-day operations of the telecom team.
• Oversee preventive maintenance, corrective maintenance, fault investigation, and repairs on:
• GSM-R telecom systems (voice/data communication for rail operations)
• Fiber optic backbones and patching infrastructure
• IP networking equipment (switches, WIFI)
• CCTV and surveillance systems
• Access control systems (ACS, badge readers, turnstiles, barriers)
• Ensure compliance with railway safety and telecom standards.
• Manage shift rosters to ensure 24/7 support coverage and incident response.
• Conduct root cause analysis of recurring issues and propose long-term solutions.
• Lead innovation and improvement works, including system upgrades and new technology integration.
• Prepare reports on system performance, incident response, and team productivity.
• Maintain accurate records of maintenance logs, configurations, and assets.
• Act as point of escalation for complex technical issues.
• Promote safety culture and ensure compliance with HSE policies.
  
  

Desired Skills And Knowledge

Technical Expertise

• Strong knowledge of GSM-R systems and protocols.
• Hands-on experience with fiber optic splicing, OTDR testing, and link troubleshooting.
• Proficient in IP networking – routing, switching, VLANs, DHCP, DNS, VPNs.
• Experience in configuring and maintaining security systems – CCTV (IP & analog), NVRs, and video analytics.
• Familiarity with access control systems – integration, badge access, biometric systems.
• Understanding of railway telecom standards and safety procedures.
  
  
  

Leadership & Operational Skills

• Proven experience managing technical teams and shift schedules.
• Strong troubleshooting and problem-solving skills under pressure.
• Ability to prioritize and multitask in a live operational environment.
• Excellent written and verbal communication skills.
• Capability to lead and mentor junior technicians and trainees.
  
  
  

Tools & Systems

• Familiarity with telecom management systems (e.g M200, MAE. U200. Esight).
• Proficiency in using diagnostic tools: OTDRs, spectrum analyzers, IP scanners, multimeters, etc.
• Experience with documentation and ticketing tools (Excel, SharePoint, Remedy, etc.).
  
  
  

Qualifications

• Diploma or Degree in Telecommunications, Electronics, IT, or related field.
• Minimum 5 years experience in railway or critical infrastructure telecom systems.
• At least 2 years in a supervisory or team-lead role.
• Valid certifications in fiber optics, Cisco networking (CCNA/CCNP), or IP CCTV are desirable.
• Rail Safety Certification (PTS or equivalent) preferred.
  
  
  

Shift & Work Requirements

• Willingness to work rotating shifts, including nights, weekends, and holidays.
• Availability for on-call support as required.
• Physically fit and able to work on trackside infrastructure if needed.
• Must hold a valid driver’s license.
  
  
  

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail