Telephone Operator (168890) - #49565

Shangri-La Hotels

Date: 2 weeks ago
City: Dubai
Contract type: Full time
Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Telephone Operator, we rely on you to:
Provide a warm, helpful and informative service over the phone
Contribute to creating an excellent experience to all guests
Handle all guest requests in a professional and timely manner

We are looking for someone who:
Takes pride in being a hotelier
Loves interacting with guests and customers
Communicates and writes with fluency in English (and local language)
Enjoys working as part of a team
Has a can-do attitude
Is a self-starter
Enjoys crafting best-fit solutions for guests

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