Temporary High-End Executive - #49513

Cartier


Date: 1 week ago
City: Dubai
Contract type: Full time
Reference Code: 100366

Temporary High-End Executive

Dubai, DU, AE Fixed Term

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.


MAIN PURPOSE

Within the High end department, the High-end Executive (HEE) is responsible of all the High-End/Prestige partners boutique (PB) requests and local logistic flows, from optimizing processes & delivery times to implementing new merchandising strategy and coordinating local High-End events flows and stock. Her/his responsibility is to optimize stock availability and visibility within the region and maximizes its potential.



KEY RESPONSIBILITIES

Operations: Drive the merchandising strategy & coordinate the stock allocations

  • Main contact of the Operation team in charge of the stock movements in the system
  • Support all HE requests received from boutiques
  • In charge of organizing buy backs if required from PB and/or HQ and liaise with HQ/PB Teams
  • Create reports and monitor stock levels
  • Responsible of the local price list (different currencies & invoicing price to partners)
  • Optimize logistic flows with local logistic platform, central teams and CJB platform
  • Implement and follow-up launches of HE/Prestige noveltie

Commercial follow-up: Manage product requests to optimize private viewings & sales

  • Answer, challenge and follow-up on all products requests with sales teams and central teams
  • Ensure availability of products for private viewings, support the sales team with information needed (product information, delivery time & price) and ensure the delivery of certificates and products boxes together with the pieces
  • Follow-up on product wishlist and delivery leadtime communication to boutiques
  • Follow-up on product refurbishments with the central teams
  • Build up the use and follow-up on the internal HE tool: giving access to WW HE stock to all PB
  • Ensure a close collaboration with the High End Managers with stock analysis reports to allow for better business decisions

Events: Logistics monitoring during HE local events

  • Coordinate the stock movements (hand carries, shipment, local transfers, etc.)
  • Ensure the timely arrival and safe departure of the event stock, create and ensure respect of logistics retro planning
  • Operational support during international events (invoicing follow-up, deliveries)
  • Operational support during local events:
    • In charge of sharing logistics documents to partners
    • Coordinate with HQ for pieces delivery

DIMENSION

Geographical area: Middle East Partners Boutiques & PoS (Kuwait - Qatar – Morocco - Lebanon – Oman – Jordan – Bahrain) and all Africa network (including Johannesburg Boutique)

Number of boutiques: 8 Partners boutiques + 1 internal boutique + 10 Watch Specialists


YOUR PROFILE:

Education

Bachelor’s degree or equivalent from a reputed Business school

Required experience

Minimum 3 years relevant experience

Technical skills / abilities

  • Fluent in English. Arabic & French are a ‘plus’.
  • Advanced excel skills
  • SAP or any logistic software is a plus

Personal and behavior skills

The successful candidate will have the following personal qualities:

  • Previous experience in Merchandising / Operations, acquired within Local or Central teams
  • Team player
  • Demonstrates attention to details
  • Self-starter with excellent communication skills
  • Serious, proactive, mature and has the ability to handle and deal comfortably in a multinational environment
  • Ability to effectively present information and respond to questions from groups of managers
  • Adapts to changes in the work environment
  • Generates suggestions for improving work and develops innovative approaches and ideas
  • Provides regular performance feedback
  • First experience in High Jewellery appreciated

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