Ticketing Agent - #43798

Najma Consultancy

Date: 3 weeks ago
City: Dubai
Contract type: Full time
04-06 years

AED 3000 - 5000

DAY Posted: 1 Day ago Job Likes: Not Available Job Views: 4 Full Time

Job Descriptions

We are currently seeking a skilled Ticketing Agent with hands-on experience in Amadeus Ticketing System adnd have minimum 2 years experience in UAE for a well established Tourism and Travel. If you thrive in a fast-paced environment and possess excellent customer service skills, we invite you to join our team.


  • Handle ticket bookings, cancellations, and modifications efficiently and accurately.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with travel-related concerns.
  • Maintain up-to-date knowledge of airline policies, fare rules, and industry regulations.
  • Collaborate with airlines, travel agencies, and other stakeholders to ensure smooth ticketing operations.
  • Utilize the Amadeus Ticketing Platform to process reservations, issue tickets, and manage passenger information.
  • Keep detailed records of transactions, payments, and customer interactions.
  • Stay updated on industry trends and technological advancements in ticketing systems and procedures.
  • Work collaboratively with team members to achieve departmental goals and targets.


  • Minimum of 2 years of experience as a Ticketing Agent in the UAE.
  • Hands on Experience in the Amadeus Ticketing Platform is essential.
  • Strong communication skills, both verbal and written, in English
  • Excellent customer service and interpersonal skills.
  • Attention to detail and ability to work efficiently under pressure.
  • Familiarity with airline policies, fare structures, and reservation systems.
  • Relevant certification or training in ticketing and reservation systems is a plus.

Interested candidates are invited to submit their resume outlining their qualifications and relevant experience by clicking the "apply" section and for more details, email to [email protected] or WhatsApp to +971565115753


  • Bachelor's Degree

Basic Info

Functional Area : Sales / Marketing Salary : AED 3000 - 5000 Industry : Travel/Tourism Job type : Full Time Current Role : Ticketing Agent Job Payment : Monthly Job shift : Day Current vacancy : 1

Desire candidate profile

  • Ticketing Agent

Company Hiring For

  • REF

Company Profile

Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Safety Training . Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations.

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